This property is in high demand!
Booked 6 times in last 24 hr
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Spacious, clean, and comfortable rooms get frequent praise—many guests...
With my group i feel safe and comfortable at Hilton Tokyo.

- Executive lounge food and service impress many guests—several reviews...
Food at Executive Lounge is Superb !!!!
- Guests traveling with children report family-friendly features—spaciou...
Good family hotel
- Direct connection to underground train/MRT appears at lower levels (B1...
This hotel also has connecting to MRT through B1 level.

Great as a business hotel.
Internet access
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
Booked 6 times in last 24 hr
Nearest transportation options
•
Nishi-shinjuku Subway Station is within 0.24 km
•
Tochomae Subway Station is within 0.28 km
Location rating score
There are 125 places in walking distance!
| Value for money | 8.1 |
| Location rating | 8.4 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 17.9 km |
Based on 2450 reviews from verified travelers
Hilton Tokyo offers connecting rooms for customers who would like to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room information by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.
For your convenience when traveling around the city, Hilton Tokyo offers shuttle service right where you need it making it easy for you to get to places effortlessly.
While lounging at Hilton Tokyo, you can enjoy the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.
While remaining at Hilton Tokyo, indulge in your evening or night out at Aurora Lounge, Zauo, Shinjuku, and three BAR to get the most out of your nightlife.
69.0% of our past visitor ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hilton Tokyo down in the review section.
71.0% of our verified visitor evaluations have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hilton Tokyo down in the review section.
Verified solo travelers that have stayed at this property have given Hilton Tokyo an average rating of 8.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Verified business travelers that have stayed at this property have given Hilton Tokyo an average rating of 8.3. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
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Experience Elegance and Comfort at Hilton Tokyo
Nestled in the heart of Tokyo, Hilton Tokyo offers a perfect blend of timeless elegance and modern luxury. Established in 1984 and thoughtfully renovated in 2019, this iconic hotel provides guests with a seamless stay amid sophisticated surroundings. Whether you're visiting for business or leisure, enjoy the convenience of a prime location just 90 minutes from the airport, making your arrival and departure smooth and hassle-free.
The hotel welcomes guests with flexible check-in and check-out times, with check-in starting at 3:00 PM and check-out until 11:00 AM. Hilton Tokyo is family-friendly, allowing children aged 2 to 17 to stay free of charge, making it an ideal choice for travelers with young ones. With its luxurious amenities, attentive service, and strategic location, Hilton Tokyo promises an unforgettable stay in Japan's vibrant capital.
Exclusive Entertainment Facilities at Hilton Tokyo
Discover a blend of relaxation and leisure at Hilton Tokyo, where entertainment options are designed to enhance your stay. Unwind with a visit to the stylish bar, a perfect spot to enjoy expertly crafted cocktails and unwind after a day of exploring the vibrant city. The bar offers a sophisticated ambiance, making it an ideal place for socializing or enjoying a quiet moment with your favorite drink.
For those looking to take a piece of Tokyo home, the hotel’s gift and souvenir shop provides a curated selection of unique keepsakes and local treasures. Whether you're searching for a memorable gift or a special memento of your trip, this shop offers a variety of high-quality items that capture the essence of Tokyo’s culture and charm. Together, these entertainment facilities ensure a memorable and enjoyable experience during your stay at Hilton Tokyo.
Stay Active at Hilton Tokyo's Impressive Sports Facilities
At Hilton Tokyo, staying active and maintaining your fitness routine is a breeze with our impressive range of sports facilities. Dive into our indoor pool for a refreshing swim or relax by the poolside with a tropical drink in hand. Our fitness center is equipped with state-of-the-art equipment, allowing you to engage in a variety of workouts to suit your preferences and fitness goals. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape during your stay.
For tennis enthusiasts, Hilton Tokyo offers well-maintained tennis courts where you can enjoy a friendly match or improve your skills with a professional coach. The courts are available for both leisurely games and competitive play, providing a fun and engaging experience for guests of all ages and skill levels.
Best of all, access to our free fitness center is included with your stay, ensuring that you can prioritize your health and well-being without any additional charges. If you're looking for a more personalized fitness experience, we also offer a premium fitness center with additional charges, where you can benefit from specialized equipment, personalized training programs, and expert guidance from our fitness professionals.
With Hilton Tokyo's exceptional sports facilities, you can stay active, have fun, and achieve your fitness goals while enjoying your stay in the heart of Tokyo, Japan.
Unparalleled Convenience at Hilton Tokyo
At Hilton Tokyo, guests can expect a range of convenience facilities that cater to their every need. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, ensuring a truly satisfying stay. The hotel also offers laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Hilton Tokyo provides safety deposit boxes, allowing guests to securely store their valuables. The friendly and knowledgeable concierge team is always on hand to assist with any inquiries or recommendations, ensuring a seamless and enjoyable experience. Wi-Fi is available in public areas, enabling guests to stay connected and easily access important information.
Guests who prefer smoking can take advantage of the designated smoking area, while those seeking a touch of luxury can enjoy executive lounge access, where they can unwind in a sophisticated setting. The hotel also offers dry cleaning services and luggage storage, making it convenient for guests to travel light and explore the city without any worries.
To cater to any last-minute needs, Hilton Tokyo features a convenience store on-site, stocked with a variety of essentials. Additionally, the hotel provides daily housekeeping, ensuring that guests can always return to a clean and comfortable room after a day of exploring the vibrant city. With these exceptional convenience facilities, Hilton Tokyo truly goes above and beyond to provide a memorable and hassle-free stay for its guests.
Convenient Transport Facilities at Hilton Tokyo
At Hilton Tokyo, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. For travelers arriving by air, the hotel offers airport transfer services, allowing guests to easily reach the hotel upon arrival. Additionally, for those who prefer to drive, Hilton Tokyo provides an onsite car park with charges applied. This ensures that guests have a secure and convenient place to park their vehicles during their stay.
To make exploring the city even more convenient, Hilton Tokyo offers a shuttle service, making it easy for guests to reach popular attractions and key transportation hubs. Whether you're heading to the bustling shopping district of Ginza or catching a train from the nearby Shinjuku Station, the hotel's shuttle service will take you there with ease. For those who prefer to use taxis, Hilton Tokyo also offers a dedicated taxi service, allowing guests to easily hail a cab and get to their desired destination in no time.
With its range of transport facilities, including airport transfer, onsite car park, shuttle service, and taxi service, Hilton Tokyo ensures that guests have all the conveniences they need to explore Tokyo with ease. Whether you're traveling by air or car, the hotel's transport options make it easy to navigate the city and make the most of your stay.
Luxurious Amenities and Modern Comforts at Hilton Tokyo
At Hilton Tokyo, guests can indulge in a truly luxurious stay with an array of top-notch room facilities. Each room is equipped with air conditioning, ensuring a comfortable temperature throughout your stay. Slip into a cozy bathrobe and unwind after a long day of exploring the vibrant city. Stay up-to-date with the latest news with a complimentary daily newspaper delivered to your room.
For entertainment options, Hilton Tokyo offers in-house movies, allowing you to enjoy a wide selection of films from the comfort of your room. Get ready for the day ahead with the convenience of a hair dryer, ensuring you look your best before heading out. Relax and unwind in front of the television, with a variety of channels to choose from.
Quench your thirst with refreshments from the mini bar, or catch up on your favorite shows with the satellite/cable TV. Keep your beverages chilled and snacks fresh with the refrigerator provided in each room. Hilton Tokyo takes pride in providing guests with an exceptional stay, offering an array of room facilities that cater to your every need.
Indulge in Culinary Delights at Hilton Tokyo
At Hilton Tokyo, dining is an experience that will leave you craving for more. With a range of dining facilities to choose from, you'll be spoiled for choice. Start your day with a sumptuous breakfast buffet offering a wide selection of both local and international dishes. Whether you prefer a hearty American breakfast or a lighter continental spread, there's something to satisfy every palate.
For a quick pick-me-up or a casual bite, head to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or choose from a variety of pastries and snacks. If you're in the mood for a more formal dining experience, the hotel's restaurant offers a menu filled with delectable options. From authentic Japanese cuisine to international favorites, each dish is expertly prepared using the finest ingredients.
With 24-hour room service available, you can enjoy a delicious meal in the comfort of your own room at any time of the day. The hotel's dedicated staff ensures that your room is impeccably cleaned and maintained with daily housekeeping. So whether you're seeking a quick bite, a leisurely meal, or a cozy in-room dining experience, Hilton Tokyo has it all.
Luxurious Room Options at Hilton Tokyo
Discover a range of elegantly designed rooms at Hilton Tokyo, from the spacious King City Suite Executive offering 53 square meters of comfort to the expansive King Tower Suite Executive spanning 66 square meters. For those seeking a more intimate setting, the King Deluxe, King Executive, and King Hilton rooms provide cozy yet stylish spaces, each around 30 square meters with a comfortable King Bed. Guests looking for versatility can choose from the Twin Deluxe, Twin Executive, and Twin Hilton rooms, all featuring two single beds across 30 square meters, perfect for friends or colleagues traveling together. For added space and flexibility, the King and Twin Suite Executive options, including the King Tower Suite Executive and Twin Tower Suite Executive, offer generous 66 square meters of luxurious accommodation, some with sofa beds to enhance comfort.
Discover the Vibrant Neighborhood of Shinjuku
Welcome to Shinjuku, one of Tokyo's most vibrant and bustling neighborhoods. Located in the heart of the city, Shinjuku offers an exciting blend of traditional Japanese culture and modern urban living. With its towering skyscrapers, neon-lit streets, and bustling entertainment districts, this area is a must-visit for travelers seeking an unforgettable experience in Tokyo.
Shinjuku is renowned for its shopping paradise, with an array of department stores, boutiques, and specialty shops offering everything from high-end fashion to quirky souvenirs. Don't miss the chance to explore Shinjuku's famous shopping streets, such as Takeshita Street and Omotesando, where you can find the latest trends and unique fashion pieces. After a day of shopping, indulge in the local cuisine at one of the many restaurants and izakayas (Japanese pubs) that line the streets, offering a wide variety of delicious dishes to satisfy any palate.
In addition to its vibrant shopping and dining scene, Shinjuku is also home to several iconic landmarks and attractions. Take a stroll through the stunning Shinjuku Gyoen National Garden, a tranquil oasis amidst the bustling city. Admire the panoramic views of Tokyo from the observation deck of the Tokyo Metropolitan Government Building. For those seeking an evening of entertainment, Kabukicho, Shinjuku's famous red-light district, offers a vibrant nightlife scene with its countless bars, clubs, and entertainment venues. Whether you're a shopaholic, a food lover, or a culture enthusiast, Shinjuku has something to offer for everyone.
Convenient Transportation from Airports to Hilton Tokyo
Located in the vibrant district of Shinjuku, Tokyo, Hilton Tokyo offers a luxurious and convenient stay for travelers visiting the bustling capital of Japan. Getting to the hotel from the airports near Tokyo is a breeze, thanks to the city's efficient and extensive transportation network.
If you are arriving at Narita International Airport, the most convenient option is to take the Narita Express (N'EX) train. This direct train service connects the airport to major stations in Tokyo, including Shinjuku Station, which is just a short distance away from Hilton Tokyo. The journey takes approximately 90 minutes, offering stunning views of the Japanese countryside along the way.
For those arriving at Haneda Airport, the closest airport to the city center, the Tokyo Monorail is a convenient choice. Take the monorail to Hamamatsucho Station, where you can transfer to the JR Yamanote Line. From there, it's a direct ride to Shinjuku Station, and Hilton Tokyo is within walking distance from the station exit.
No matter which airport you arrive at, Hilton Tokyo's prime location in Shinjuku makes it easily accessible, allowing you to start your Tokyo adventure without any hassle or delay.
Explore Tokyo's Vibrant Landmarks and Attractions near Hilton Tokyo
Situated in the heart of Tokyo, Hilton Tokyo offers easy access to a plethora of iconic landmarks and attractions. Just a short distance away, you'll find the enchanting Shinjuku Gyoen National Garden, a sprawling oasis of tranquility amidst the bustling city. Take a leisurely stroll through its beautifully manicured gardens, admire the vibrant cherry blossoms in spring, or simply relax and enjoy the serene atmosphere.
For breathtaking panoramic views of Tokyo's skyline, head to the observation room of the Tokyo Metropolitan Government Building. Marvel at the city's vast expanse, with its towering skyscrapers and bustling streets. The observation room is open to the public and offers an unforgettable vantage point to capture stunning photographs.
If you're looking to immerse yourself in Tokyo's vibrant nightlife, Shinjuku Golden Gai and Kabukicho are must-visit destinations. Shinjuku Golden Gai is a historic area packed with tiny bars and eateries, each with its own unique charm. Experience the lively atmosphere and mingle with locals and fellow travelers alike. Kabukicho, on the other hand, is Tokyo's renowned entertainment district, offering an array of restaurants, bars, and clubs. Explore the vibrant streets, catch a live performance, or simply indulge in the local cuisine.
For a glimpse into Japan's rich history and culture, visit the Samurai Museum and Yasukuni Shrine. The Samurai Museum offers a fascinating insight into the world of ancient samurai warriors, showcasing an impressive collection of armor, weapons, and artifacts. Yasukuni Shrine, on the other hand, is a sacred place dedicated to the spirits of Japan's war dead. Take a moment to appreciate the serene ambiance and admire the beautiful architecture.
Other nearby attractions include the Tokyo Metropolitan Government Buildings, Omoide Yokocho (Memory Lane), Kiritoshi no Saka (a charming shopping street), and the Tokyo Opera City Art Gallery. With such a diverse range of landmarks and attractions in close proximity, Hilton Tokyo is the perfect base for exploring all that Tokyo has to offer.
Convenient Public Transport Stations near Hilton Tokyo
Located in the heart of Tokyo, Hilton Tokyo offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is within walking distance to Shin Okubo Train Station, Tocho Mae Subway Station, Nishi Waseda Subway Station, Ichigaya Train Station, Shinjuku 3 Chome Subway Station, Akebonobashi Subway Station, Yotsuya Train Station, Seibu Shinjuku Train Station, Hanzomon Subway Station, and Iidabashi Train Station. With such a wide range of transport options, guests can effortlessly explore the city and its attractions.
Shin Okubo Train Station, situated just a short stroll away from the hotel, provides direct access to major areas of Tokyo, including Shinjuku and Shibuya. Tocho Mae Subway Station is another nearby option, offering easy connections to popular destinations like Tokyo Dome and Otemachi. Nishi Waseda Subway Station, Ichigaya Train Station, and Shinjuku 3 Chome Subway Station are also within reach, providing convenient links to various parts of the city.
For those looking to explore Tokyo's cultural and historical sites, Akebonobashi Subway Station, Yotsuya Train Station, and Iidabashi Train Station are excellent choices. These stations grant visitors access to attractions such as the Imperial Palace, Tokyo National Museum, and Yasukuni Shrine. Additionally, Seibu Shinjuku Train Station and Hanzomon Subway Station offer further accessibility to different areas of the city, ensuring that guests can easily navigate Tokyo's vibrant streets.
With its prime location near these public transport stations, Hilton Tokyo is the ideal base for both business and leisure travelers seeking to explore the wonders of Tokyo.
Delicious Dining Options Just Steps Away
When it comes to dining near Hilton Tokyo, guests are spoiled for choice. Just a short walk from the hotel, you'll find a variety of mouthwatering options to satisfy your cravings. Start your day with a hearty breakfast at Gyukatsu Motomura Shinjuku Minamiguchi, known for its delicious gyukatsu (deep-fried beef cutlet). For a taste of authentic Japanese gyoza, head to Gyopao Gyoza Shinjuku. If you're in the mood for tempura, don't miss Tempura Shinjuku Tsunahachi Souhonten, where you can savor perfectly crispy and light tempura dishes. For a quick and satisfying meal, Soushi Menya Musashi offers a range of delicious sushi and ramen options. Sushi lovers will be delighted by the fresh and flavorful offerings at Sushi-Zanmai Higashi Shinjuku. If you're craving hot pot, Nabezo Shinjuku Sanchome Store is the place to go. For a healthy and refreshing meal, Salad & Juice Bar Natural Art Ichiban-Cho is a must-visit. Indulge in traditional sushi at Sushidokoro Yachiyo Iidabashi or savor the flavors of Japanese cuisine at Dining Kura. Finally, don't forget to visit Watanabe for a taste of traditional Japanese dishes with a modern twist. With such a diverse range of dining options, you'll never run out of delicious choices just steps away from Hilton Tokyo.
Shop 'til you drop in Shinjuku
Hilton Tokyo is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short walk away, you'll find LUMINE Shinjuku 2, a trendy shopping complex offering a wide range of fashion brands and accessories. Nearby, Ricoh Imaging Square Shinjuku is a haven for photography enthusiasts, showcasing the latest camera equipment and accessories. Book lovers will delight in a visit to Kinokuniya Shinjuku Main Store, a massive bookstore filled with an extensive collection of books in various languages. For those looking for bargain deals, Book Off is a must-visit, offering a wide selection of second-hand books, CDs, and DVDs. KEIO MALL and Marui Young are also within reach, offering a diverse range of fashion and lifestyle stores. Art enthusiasts can explore Yamashita Shikki Ten, a traditional lacquerware shop, and Flags, a gallery showcasing contemporary art. For tech-savvy shoppers, Map Camera is a haven for camera and gadget enthusiasts, while iTerrace Ochiaiminaminagasaki offers a unique shopping experience with its selection of trendy boutique stores. With such a variety of shopping landmarks surrounding Hilton Tokyo, you'll have no shortage of retail therapy options during your stay.
Luxury at an Affordable Price: Hilton Tokyo's Room Rates
Experience the epitome of luxury without breaking the bank at Hilton Tokyo. With an average room rate of $453, this prestigious hotel offers unparalleled comfort, impeccable service, and a prime location in the heart of Tokyo. Compared to the average price of a hotel room in the city, which stands at $157, Hilton Tokyo provides exceptional value for discerning travelers seeking a truly memorable stay.
From the moment you step into your elegantly appointed room, you will be greeted by a haven of tranquility and sophistication. Each spacious guest room at Hilton Tokyo is thoughtfully designed to provide a seamless blend of modern amenities and timeless elegance. With plush bedding, state-of-the-art technology, and breathtaking views of the city skyline, you'll find yourself immersed in a world of luxury and relaxation.
While the average price of a hotel room in Tokyo may seem enticing, Hilton Tokyo goes above and beyond to justify its higher price tag. From the moment you arrive, you'll be treated to unparalleled service, ensuring that every aspect of your stay is nothing short of perfection. Whether you choose to indulge in the hotel's exquisite dining options, unwind at the spa, or take advantage of the well-equipped fitness center, Hilton Tokyo offers an array of amenities that make every penny worth it. So why settle for an average hotel when you can experience the pinnacle of luxury at Hilton Tokyo?
Excellent Service and Friendly Staff
Hilton Tokyo has received numerous positive reviews from satisfied customers, praising the hotel's excellent service and friendly staff. Guests have consistently mentioned that the staff at this hotel are always nice, friendly, and helpful. From the moment you arrive, you can expect to be greeted with warm hospitality and a genuine smile. The concierge and staff go above and beyond to ensure that guests have a comfortable and enjoyable stay. Additionally, the hotel's facilities are consistently described as being very nice and clean, creating a pleasant and inviting atmosphere for guests. Overall, the impressive service and mindful set of the staff at Hilton Tokyo make it a highly recommended hotel.
Luxury and Comfort at Hilton Tokyo
Hilton Tokyo is a luxurious hotel that has received rave reviews from its satisfied guests. With an impressive overall rating of 8.4, it is clear that this hotel is a top choice for travelers seeking a memorable stay in Tokyo, Japan.
One of the standout features of Hilton Tokyo is its excellent facilities, which have earned a rating of 8.4. From the moment guests step into the hotel, they are greeted with a sense of grandeur and sophistication. The hotel boasts a range of amenities including a fitness center, swimming pool, spa, and multiple dining options. Whether guests are looking to relax and unwind or stay active during their stay, Hilton Tokyo has something to offer everyone.
In addition to its outstanding facilities, Hilton Tokyo also excels in providing exceptional staff performance. With a rating of 8.7, the hotel's staff go above and beyond to ensure that guests have a pleasant and memorable experience. From the moment guests check-in to the moment they check-out, the staff are friendly, professional, and attentive to every detail. Whether guests need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the staff at Hilton Tokyo are always ready to assist with a warm smile.
Excellent8.6
Facilities
Excellent8.4
Location
Children aged 6 years and above are charged the same rate as adults and must be included in the number of adults when making a reservation.
Extra beds are not available for children under 6 years old.
From June to October, the hotel will be undergoing room upgrades, including related plumbing work in the underground areas of the hotel. We sincerely apologize for any inconvenience and appreciate your understanding.
From June to October, the hotel will be undergoing room upgrades, including related plumbing work in the underground areas of the hotel. We sincerely apologize for any inconvenience and appreciate your understanding.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Located near public transit, the hotel offers easy access to the subway and shuttle service to Shinjuku Station and Keio Department Store. The staff provides excellent service, and guests appreciate the spacious and comfortable rooms with great views. The hotel also offers various dining options, including a breakfast buffet with a good selection of food. Additional benefits include access to great views from the high-rise hotel and the executive lounge.
Few guests mention outdated rooms and facilities, and limited breakfast options
Service
Location
Breakfast
Cleanliness
Room comfort
Room size
Transport
Check in
Property facilities
9.6Exceptional
I used this during my return home for the exam. I chose a room that allowed access to the lounge and stayed for four nights to relax. It is a bit far from Shinjuku Station, and the shuttle bus stops are a bit distant from the station with infrequent service, ending at 9 PM, which felt slightly inconvenient. However, if you want to walk, it is within walking distance from Shinjuku Station, making it a good location for a change of pace. The breakfast in the lounge was very substantial and wonderful, and the evening alcohol service was very satisfying. There are plenty of drinks available, suitable for a light dinner as well. It was delicious, and I was very satisfied. On the other hand, the lounge closing around 8 PM felt a bit early. Since there aren't many shops in the area, it would be great if at least drinks were available until about midnight. Additionally, the closing time for the large communal bath was early, so I couldn't use it leisurely after dinner, which felt a bit rushed. I would have appreciated it if it were open a little later. The lounge manager helped my son tie his necktie as he was heading to the exam and offered encouragement. The staff were also very friendly, allowing me to depart with a calm mind. Thank you for your assistance.
ASUKA 様 この度は、数あるホテルの中からヒルトン東京をお選びいただきまして、誠にありがとうございました。 立地についてのご意見、貴重なご指摘をいただき感謝いたします。新宿駅からのアクセスに関しては、確かに少し不便に感じられることもあるかと思いますが、歩いての移動が気分転換になるとのお言葉、嬉しく思います。 ラウンジの朝食や夜のお酒の時間をお楽しみいただけたとのこと、大変光栄です。ただ、ラウンジの閉店時間や大浴場の利用時間については、ご不便をおかけし申し訳ございません。お客様のご要望を参考に、今後のサービス向上に努めてまいります。 また、スタッフの応対に関してお褒めの言葉をいただき、心より感謝申し上げます。お子様の受験に向けての応援ができたこと、大変嬉しく思います。 今後ともお客様にご満足いただけるよう、スタッフ一同努力してまいりますので、またのご利用を心よりお待ちしております。
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9.2Exceptional
I used it when returning to my country. I chose a room that allowed access to the lounge and stayed there to relax. It is slightly far from Shinjuku Station, and the shuttle bus stops are far from the station with infrequent service, making it feel a bit inconvenient. However, if you are willing to walk, it is within walking distance from Shinjuku Station, and it might be a good location for a change of scenery. The breakfast at the lounge was very fulfilling and wonderful, and the satisfaction with the evening drinks was high. On the other hand, the lounge closing at 8 PM felt a bit early. Since there aren't many shops in the area, it would be appreciated if at least drinks were available until around midnight. Additionally, the closing time of the large public bath was also early, so I couldn't use it leisurely after dinner, which felt a bit rushed.
ASUKA 様 この度は、数あるホテルの中からヒルトン東京をお選びいただきまして、誠にありがとうございました。 この度はご帰国時に当ホテルをご利用いただき、誠にありがとうございます。 新宿駅からのアクセスについてご不便をおかけし、申し訳ございません。徒歩圏内とのご指摘もいただき、ありがとうございます。周辺の散策を楽しんでいただけたのであれば幸いです。 ラウンジの朝食や夜のお酒の時間にご満足いただけたとのこと、大変嬉しく思います。しかしながら、ラウンジの閉店時間や大浴場の利用時間についてのご意見、しっかりと受け止めさせていただきます。お客様の貴重なご意見をもとに、今後のサービス向上に努めてまいります。 またのご利用を心よりお待ちしております。
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9.6Exceptional
I think it's a flaw that there are not many menu options that suit Korean tastes since there are many Western guests. If you think of it as a global chain hotel, it's somewhat understandable, but I'm satisfied with the facilities, staff attitude, accommodation condition, and location aside from breakfast. I especially want to thank the housekeeper. I wish that person always stays healthy and happy.
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9.2Exceptional
I used this for my proposal to her. The support through chat before the stay was very thorough, allowing me to feel安心 on the day itself. Additionally, after arriving at the hotel, I felt the courteous and quick service and hospitality, making for a very comfortable day. I would like to stay here again. Thank you very much.
MITSUKI 様 この度は、数あるホテルの中からヒルトン東京をお選びいただきまして、誠にありがとうございました。 大切な日を私たちとお過ごしいただき、誠にありがとうございます。 宿泊前からのチャットでのフォローを評価していただき、安心して当日を迎えられたとのお言葉を大変嬉しく思います。 到着後も丁寧かつ迅速なサービスとホスピタリティを感じていただけたとのこと、私たちも励みになります。 またぜひご予約を心よりお待ちしております。
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240 meters to public transportation
Airport transfer
Currency exchange
Air conditioning
10.0Exceptional
“Good service staff, convenient travel.”
Location Located in a not too crowded area, but still conveniently accessible to Shinjuku Station. Transportation The hotel offers a free shuttle bus service from the hotel to Shinjuku Station, starting from 09:03 AM to 08:30 PM, with three trips per hour. Additionally, there is an underground walkway allowing guests to walk from within the hotel to Nishi-Shinjuku Station. Traveling to the airport is convenient as this is where the Airport Shuttle Bus stops to pick up and drop off guests at the hotel. The international breakfast is tasty, and take-away coffee cups are available, allowing guests to take them out. The staff are friendly and provide excellent service. The rooms are clean and equipped with necessary amenities.
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