This property is in high demand!
Booked 35 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Useful extras include water dispensers, ice makers, and vending machin...
Free Wi-Fi, small fridge, and bathtub included.

- Check-in and check-out usually feel fast and easy, with an express che...
Allowed me to change to a quieter room after checkin
- Staff stay friendly and helpful, often handling luggage storage or for...
All the staffs are very friendly and provided good service!
- JR Osaka Station West Exit, Osaka Umeda Station, Nishi Umeda, Hankyu,...
Easy to get access to with close proximity to Osaka Station.
- Value stands out for many guests, especially for a stay near Osaka Sta...
Value for money.
Free Wi-Fi
Front desk [24-hour]
Restaurants
Massage
Luggage storage
Breakfast
Contactless check-in/out
Laundry
Booked 35 times in last 24 hr
Nearest transportation options
•
Nishi-Umeda Subway Station is within 0.26 km
•
Ōsaka Station is within 0.37 km
Location rating score
There are 286 places in walking distance!
| Value for money | 8.4 |
| Distance to city center | 0.3km |
| Location rating | 8.8 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 10.8 km |
8.5
Excellent
8.8
Excellent
8.7
Excellent
Hearton Hotel Nishi Umeda offers a breakfast buffet.
Yes, Hearton Hotel Nishi Umeda has facilities for disabled guests and is wheelchair accessible.
Yes, Hearton Hotel Nishi Umeda provides luggage storage.
Yes, all rooms at Hearton Hotel Nishi Umeda are equipped with air conditioning.
Yes, Hearton Hotel Nishi Umeda has vending machines.
Yes, Hearton Hotel Nishi Umeda has a 24-hour front desk.
Yes, Hearton Hotel Nishi Umeda has 2 onsite restaurants.
Yes, Hearton Hotel Nishi Umeda has an elevator.
Yes, Hearton Hotel Nishi Umeda provides luggage storage.
Yes, Hearton Hotel Nishi Umeda provides currency exchange.
Yes, Hearton Hotel Nishi Umeda offers dry cleaning and laundry services.
Yes, Hearton Hotel Nishi Umeda offers daily housekeeping.
Yes, Hearton Hotel Nishi Umeda is 0.37 km from Nishi-Umeda Subway Station and 0.9 km from Umeda Subway Station.
Hearton Hotel Nishi Umeda provides a fax machine and meeting facilities.
Check-in at Hearton Hotel Nishi Umeda is from 02:00 PM and check-out is until 12:00 PM.
Yes, English and Japanese are spoken at Hearton Hotel Nishi Umeda.
Yes, Hearton Hotel Nishi Umeda offers free Wi-Fi in all rooms and public areas.
Yes, Hearton Hotel Nishi Umeda offers airport transfer.
Yes, Hearton Hotel Nishi Umeda provides safety deposit boxes.
Yes, Hearton Hotel Nishi Umeda has non-smoking rooms.
Hearton Hotel Nishi Umeda is located in the Umeda area, with HERBIS Osaka and Herbis Plaza within 0.29 km.
Prices drop the moment you sign in!

Hearton Hotel Nishi Umeda: A Modern Retreat in the Heart of Osaka
Welcome to Hearton Hotel Nishi Umeda, a stylish and contemporary 3.5-star hotel nestled in the vibrant city of Osaka, Japan. With its prime location just 0.3km from the city center, this hotel offers a convenient base for both business and leisure travelers alike.
Boasting a total of 471 well-appointed rooms, Hearton Hotel Nishi Umeda ensures a comfortable and enjoyable stay for all guests. Each room is thoughtfully designed with modern amenities and a soothing color palette, creating a tranquil haven amidst the bustling cityscape. Whether you are traveling solo, as a couple, or with friends, there is a room type to suit every need and preference.
Check-in at Hearton Hotel Nishi Umeda begins from 02:00 PM, allowing you ample time to settle in and start exploring the city. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless experience from the moment you arrive. When it's time to bid farewell, check-out is until 12:00 PM, giving you a leisurely morning to savor your last moments in this captivating city.
Families with children will find Hearton Hotel Nishi Umeda a comfortable choice, although it's important to note that children do not stay free of charge. The hotel's child policy may include extra charges, providing a hassle-free stay for families traveling with little ones. With its warm and welcoming atmosphere, the hotel ensures that every guest, regardless of age, has a memorable and enjoyable stay.
Since its establishment in 1999, Hearton Hotel Nishi Umeda has been a popular choice among travelers seeking a modern retreat in the heart of Osaka. Its proximity to the city center and a mere 60-minute drive to the airport make it an ideal choice for both business and leisure travelers. So, whether you are visiting Osaka for business meetings, exploring the vibrant street food scene, or immersing yourself in the city's rich cultural heritage, Hearton Hotel Nishi Umeda offers a convenient and comfortable stay for every traveler.
Relax and Unwind at Hearton Hotel Nishi Umeda's Entertainment Facilities
At Hearton Hotel Nishi Umeda, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a range of entertainment facilities designed to help you unwind and indulge in some well-deserved pampering.
Indulge in a soothing massage at our on-site spa, where skilled therapists will melt away your stress and tension. Whether you prefer a deep tissue massage to release tight muscles or a gentle aromatherapy massage to relax your mind, our spa offers a variety of treatments to cater to your needs.
After your massage, treat yourself to some well-deserved relaxation in our steam room. Step into the steamy oasis and let the warm mist envelop you, easing your muscles and promoting detoxification. The steam room is the perfect place to unwind and recharge, leaving you feeling refreshed and rejuvenated.
At Hearton Hotel Nishi Umeda, we believe that a truly enjoyable stay goes beyond comfortable accommodations. With our exceptional entertainment facilities, including a spa and steam room, we ensure that you can relax and indulge in a tranquil oasis right in the heart of Osaka.
Convenience Facilities at Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda offers a range of convenient facilities to ensure a comfortable stay for its guests. With a laundry service and dry cleaning available, travelers can easily keep their clothes fresh and clean throughout their trip. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuable belongings are secure.
For those who need to stay connected, Hearton Hotel Nishi Umeda offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, staying connected has never been easier.
To make the check-in and check-out process hassle-free, the hotel provides express check-in/check-out services. This allows guests to quickly settle in or depart without any unnecessary delays. Additionally, the hotel offers luggage storage for those who arrive early or have a late departure, ensuring that guests can explore the city without carrying around their bags.
For added convenience, Hearton Hotel Nishi Umeda features vending machines on-site, offering a variety of drinks and snacks. This allows guests to grab a quick refreshment whenever they need it. Furthermore, the hotel provides daily housekeeping services, ensuring that the rooms are always clean and tidy.
With these convenient facilities, Hearton Hotel Nishi Umeda aims to provide a hassle-free and enjoyable experience for all its guests.
Modern Comfort and Convenience at Hearton Hotel Nishi Umeda
Step into a world of modern comfort and convenience at Hearton Hotel Nishi Umeda in Osaka, Japan. The hotel offers an array of top-notch room facilities to ensure a pleasant stay for every guest.
Each room at Hearton Hotel Nishi Umeda is equipped with air conditioning, allowing you to customize the temperature to your liking. Whether you prefer a cozy and warm ambiance or a cool and refreshing atmosphere, you can find the perfect setting to suit your needs. Additionally, the hotel provides bathrobes, allowing you to indulge in ultimate relaxation and comfort during your stay. Wrap yourself in the soft, plush fabric and unwind after a long day of exploring the vibrant city.
For your convenience, each room is furnished with a hair dryer, eliminating the need to pack one in your suitcase. Start your day with a fresh and stylish look by effortlessly drying your hair before heading out to explore Osaka. In addition, a television with satellite/cable channels is available in every room, providing endless entertainment options. Catch up on your favorite shows or unwind with a movie after a day of sightseeing. Lastly, a refrigerator is provided in each room, allowing you to store drinks and snacks for those moments when you need a quick refreshment.
At Hearton Hotel Nishi Umeda, you can expect nothing less than a comfortable and convenient stay. With amenities like air conditioning, bathrobes, a hair dryer, a television with satellite/cable channels, and a refrigerator, your stay in Osaka will be truly enjoyable and hassle-free.
Indulge in Culinary Delights at Hearton Hotel Nishi Umeda
At Hearton Hotel Nishi Umeda, guests can experience a gastronomic journey like no other. The hotel boasts a delightful restaurant that offers a wide range of delectable dishes to satisfy every palate. From traditional Japanese cuisine to international favorites, there is something for everyone to enjoy. With a cozy and inviting ambiance, the restaurant provides the perfect setting for a memorable dining experience.
Start your day off right with a scrumptious breakfast buffet at Hearton Hotel Nishi Umeda. The hotel offers a daily housekeeping service to ensure that the breakfast spread is always fresh and enticing. Indulge in a delightful continental breakfast that includes an array of freshly baked pastries, cereals, fruits, and more. Whether you prefer a hearty meal or a light bite, the breakfast buffet has something to cater to every taste and dietary preference. With its convenient location and delicious offerings, Hearton Hotel Nishi Umeda is the perfect choice for food lovers seeking a memorable dining experience in Osaka, Japan.
Comfortable and Versatile Room Options at Hearton Hotel Nishi Umeda
Discover a variety of thoughtfully designed rooms at Hearton Hotel Nishi Umeda that cater to different travel needs. The Twin Room Non-Smoking offers 21 square meters of space with two cozy single beds, perfect for friends or colleagues traveling together. For those seeking a more intimate setting, the Double Room Non-Smoking provides 15 square meters with a comfortable double bed, ideal for couples or solo travelers. Families or groups can opt for the Triple Room Non-Smoking, which also spans 21 square meters and features either two semi-double beds or a sofa bed, offering flexible sleeping arrangements.
Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy your stay without worry. The process is straightforward and hassle-free, making your reservation experience smooth and convenient. Whether you're traveling alone, with a partner, or with family, Hearton Hotel Nishi Umeda's diverse room options combined with Agoda's easy booking platform guarantee a comfortable and budget-friendly stay in Osaka.
Discover the Vibrant Neighborhood of Umeda in Osaka
Nestled in the heart of Osaka, Japan, the bustling neighborhood of Umeda is a vibrant and exciting destination that offers a myriad of attractions and experiences. Known as the city's business and commercial district, Umeda is a hub of activity, where modern skyscrapers blend seamlessly with historic landmarks, creating a unique blend of old and new.
One of the highlights of Umeda is its world-class shopping scene. The area is home to numerous department stores, including the iconic Hankyu Department Store and the sprawling Osaka Station City. Here, you can indulge in a shopping spree, browsing through a wide range of local and international brands, as well as enjoying delicious cuisine at the various restaurants and cafes scattered throughout the area.
Umeda is also a cultural hotspot, boasting several noteworthy attractions. The Umeda Sky Building is a must-visit, offering breathtaking panoramic views of the city from its observation deck. For art enthusiasts, the Umeda Arts Theater showcases a variety of performances, including theater productions and musicals. Additionally, the nearby Osaka Museum of Housing and Living provides a fascinating glimpse into the city's history and traditional way of life.
With its convenient location and vibrant atmosphere, Umeda is the perfect base for exploring Osaka and its surrounding areas. Whether you're a shopaholic, a culture enthusiast, or simply seeking a lively and dynamic neighborhood to explore, Umeda is sure to captivate and inspire.
Convenient Transportation Options from the Airport to Hearton Hotel Nishi Umeda
Located in the vibrant Umeda district of Osaka, Japan, Hearton Hotel Nishi Umeda offers a convenient and comfortable stay for travelers. To reach the hotel from the nearest airport, there are several transportation options available.
If you arrive at Kansai International Airport (KIX), the most popular and convenient way to reach Hearton Hotel Nishi Umeda is by taking the Airport Limousine Bus. The bus departs directly from the airport and takes you directly to Umeda Station, which is just a short walk away from the hotel. The journey takes approximately 60-90 minutes, depending on traffic conditions, and offers a hassle-free and comfortable ride.
Alternatively, you can also take the train from Kansai International Airport to Umeda Station. The airport is connected to the city by the JR West Kansai Airport Line and the Nankai Electric Railway. From the airport, take the train to Namba Station and transfer to the Osaka Metro Midosuji Line, which will take you directly to Umeda Station. From there, it's just a short walk to Hearton Hotel Nishi Umeda.
For those arriving at Osaka International Airport (Itami Airport), the easiest way to reach the hotel is by taking a taxi or using the limousine bus service. Taxis are readily available outside the airport and will take you directly to Hearton Hotel Nishi Umeda in around 30-40 minutes, depending on traffic. The limousine bus is another convenient option, offering a direct route from the airport to Umeda Station.
No matter which airport you arrive at, reaching Hearton Hotel Nishi Umeda is a breeze with the various transportation options available. Whether you choose to take the Airport Limousine Bus, the train, or a taxi, you'll be able to start your stay in Osaka with ease and convenience.
Discover the Vibrant Surroundings of Hearton Hotel Nishi Umeda
Located in the heart of Osaka, Japan, Hearton Hotel Nishi Umeda offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, guests can visit the iconic Kuchu Teien Observatory, where they can marvel at breathtaking panoramic views of the city from its observation deck. For those seeking a thrill, the nearby Hep Five Ferris Wheel offers a unique experience, providing stunning views of Osaka's skyline as it rotates gracefully above the bustling streets below.
Umeda Sky Building is another must-visit attraction in the area. This architectural marvel boasts a futuristic design and features an observation deck known as the Floating Garden Observatory. From here, visitors can enjoy sweeping vistas of the cityscape, especially during sunset when the sky is painted in vibrant hues.
Nature enthusiasts will appreciate the tranquil beauty of Nakanoshima Park, a serene oasis nestled between the Dojima and Tosabori Rivers. With its lush greenery, picturesque walking paths, and charming bridges, this park is the perfect spot for a leisurely stroll or a peaceful picnic.
For those interested in history and culture, the Mint Museum is just a stone's throw away. This museum showcases the fascinating history of Japanese currency and offers guided tours of its historic building and beautiful gardens.
Other nearby attractions include Shin Umeda City, Osaka City Central Hall, Osaka Tenmangu Shrine, Kids Plaza Osaka, and Tsuyunoten Shrine, ensuring that guests at Hearton Hotel Nishi Umeda will have an abundance of things to see and do during their stay. Whether you're a nature lover, history buff, or simply seeking to immerse yourself in the vibrant atmosphere of Osaka, this hotel's prime location makes it the ideal base for exploring all that the city has to offer.
Convenient Public Transport Stations Near Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda is ideally located near several public transport stations, providing easy access to explore Osaka and beyond. Umeda Train Station, one of the busiest transportation hubs in the city, is just a short walk away from the hotel. From here, you can easily reach popular destinations in Osaka, such as Osaka Castle and Universal Studios Japan, as well as other cities in Japan via the extensive train network.
For those looking to explore the city by subway, Minami Morimachi Subway Station, Kitahama Subway Station, Awaza Subway Station, Higobashi Subway Station, Sakaisuji Hommachi Subway Station, and Honmachi Subway Station are all conveniently located near the hotel. These stations provide access to various subway lines, allowing you to reach different parts of Osaka with ease. Whether you want to visit the vibrant shopping districts of Shinsaibashi and Namba or experience the historic charm of Osaka Castle, these subway stations offer a convenient way to navigate the city.
Additionally, if you prefer to travel by bus, the West Japan JR Bus stop is just a short distance from the hotel. This provides another convenient option for exploring Osaka and the surrounding areas. Furthermore, Osaka Tenmangu Train Station and Nakanoshima Station are also nearby, offering additional transportation options for your convenience. With such a wide range of public transport stations in close proximity to the hotel, you can easily discover all that Osaka has to offer during your stay at Hearton Hotel Nishi Umeda.
A Culinary Adventure in the Heart of Umeda
Located in the vibrant neighborhood of Umeda, Hearton Hotel Nishi Umeda is surrounded by a plethora of dining options that are sure to satisfy any palate. From traditional Japanese cuisine to international flavors, there is something for everyone just steps away from the hotel. Indulge in the authentic flavors of Kichiri Umeda, where you can savor delicious Japanese dishes made with the freshest ingredients. For those craving a unique dining experience, OKOGE Umeda offers a fusion of Japanese and Western flavors, creating innovative and mouthwatering dishes. ZINO UMEDA is the perfect spot for wine enthusiasts, offering an extensive selection of wines paired with delectable Italian cuisine. Meat lovers will delight in the offerings at Yakiniku Lab Umeda, where you can grill your own premium cuts of meat to perfection. For a taste of Hokkaido, head to Moeyo Mensuke, a cozy ramen shop specializing in rich and flavorful miso-based broths. If you're in the mood for sushi, Hakodate Gourmet-kaitenzushi Kantaro Grand Front Osaka is a must-visit. Enjoy a wide variety of freshly made sushi, rotating on a conveyor belt for your convenience. Aburiya Umeda is a popular izakaya-style restaurant, serving up mouthwatering grilled dishes and a wide selection of sake. Barbacoa Umeda is the go-to place for meat lovers, offering a range of juicy steaks and grilled specialties. Hanakujira is a hidden gem known for its traditional Japanese dishes and cozy atmosphere. Lastly, Shabutei Nishi Umeda is a hot pot restaurant where you can enjoy a variety of fresh ingredients cooked in a flavorful broth. With such a diverse range of culinary delights right at your doorstep, Hearton Hotel Nishi Umeda is the perfect choice for food lovers looking to embark on a culinary adventure in Osaka.
Shop 'til You Drop at Nishi Umeda
Hearton Hotel Nishi Umeda is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just a short stroll away, you'll find the trendy fashion retailer H&M, where you can browse through the latest styles and find the perfect outfit. For a more upscale shopping experience, head to the Hankyu Umeda Main Store, a renowned department store that offers a wide range of luxury brands and designer goods. If you're looking for unique and stylish accessories, make sure to visit Tenmatenjin Maidoya, a boutique store known for its exquisite collection of jewelry and accessories. Art enthusiasts will appreciate graf, a contemporary art gallery that showcases the works of both local and international artists. For those in need of some retail therapy, Wiste Mall is just a stone's throw away, offering a variety of shops and boutiques to explore. Crost is a must-visit for fashion-forward individuals, with its selection of trendy clothing and accessories. Home decor enthusiasts will be delighted by GLÜCK and TREE-C FURNITURE, where you can find stylish furniture and home accessories to spruce up your living space. Utsubo Stock is a treasure trove for vintage lovers, with its unique collection of vintage clothing and accessories. And for all your electronic needs, ekimo umeda is the place to go, offering a wide range of gadgets and tech products. With such a diverse array of shopping landmarks surrounding Hearton Hotel Nishi Umeda, you'll be spoilt for choice and guaranteed to find something special to take home.
Affordable Luxury in Osaka: Hearton Hotel Nishi Umeda
Looking for a budget-friendly option without compromising on comfort and style? Look no further than Hearton Hotel Nishi Umeda, where you can experience affordable luxury in the heart of Osaka. With an average room price of just $94, this hotel offers exceptional value compared to the city's average room price of $124.
At Hearton Hotel Nishi Umeda, you'll find spacious and well-appointed rooms that provide a tranquil retreat from the bustling city. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a comfortable stay. Whether you're traveling for business or leisure, you'll appreciate the thoughtful touches and attention to detail that make this hotel stand out.
Not only does Hearton Hotel Nishi Umeda offer great value, but its prime location in the vibrant Umeda district also makes it a convenient base for exploring Osaka. Just a short walk away, you'll find numerous shopping malls, restaurants, and entertainment venues, allowing you to immerse yourself in the city's vibrant atmosphere. So why settle for an average hotel when you can enjoy the best of Osaka at an affordable price? Book your stay at Hearton Hotel Nishi Umeda today and experience the perfect blend of comfort, convenience, and value.
Exceptional Service and Convenient Location
Hearton Hotel Nishi Umeda in Osaka, Japan, has received rave reviews from its satisfied guests. One reviewer highly recommends this hotel, praising the excellent service provided by the staff. Another guest loved their stay, highlighting the hotel's convenient location. The positive feedback continues with mentions of the clean rooms and the helpfulness of the staff. Visitors appreciate the perfect location for exploring the area and compliment the friendly and kind hotel staff. With its exceptional service and convenient location, Hearton Hotel Nishi Umeda is the perfect choice for your stay in Osaka.
Hearton Hotel Nishi Umeda: A Delightful Stay in Osaka
Hearton Hotel Nishi Umeda in Osaka, Japan, has garnered positive customer ratings across various aspects, making it an excellent choice for travelers seeking a delightful stay. With an impressive overall rating of 8.1, guests are consistently impressed by the value they receive for their money. The hotel offers exceptional amenities and services at a reasonable price, ensuring a memorable experience without breaking the bank.
When it comes to cleanliness, Hearton Hotel Nishi Umeda truly excels with a rating of 8.3. Guests appreciate the hotel's commitment to maintaining a pristine environment throughout their stay. From the sparkling clean rooms to the spotless common areas, the attention to detail is evident. This dedication to cleanliness creates a refreshing and comfortable atmosphere, allowing guests to relax and unwind after a day of exploring the vibrant city of Osaka.
Another highlight of Hearton Hotel Nishi Umeda is its prime location, earning an impressive rating of 8.7. Situated in the heart of Osaka, guests have easy access to a multitude of attractions, shopping districts, and dining options. Whether it's exploring the bustling streets of Umeda or visiting popular landmarks like Osaka Castle or Universal Studios Japan, everything is conveniently within reach. The hotel's central location ensures that guests can make the most of their time in this vibrant city, immersing themselves in its rich culture and vibrant atmosphere.
Excellent8.0
Facilities
Excellent8.8
Location
If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
[Notice of breakfast price change] From April 1, 2025, breakfast prices will be changed as follows.
Adults ¥1,650 (tax included) ⇒ ¥1,980 (tax included) Children (ages 6-10) ¥700 (tax included) ⇒ ¥990 (tax included)
*The advance ticket system will be abolished and a flat rate will be applied.
We appreciate your understanding.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
Most recent
From 16,390 reviews
•General Services: Staff stay friendly and helpful, often handling luggage storage or forwarding, giving directions around Osaka and EXPO, arranging airport bus details, and assisting in English when needed. (25 mentions)
•Airport Access: Herbis Osaka or Herbis Plaza airport limousine bus stops stay about 4 to 8 minutes away, and several reviews say the flat or very short walk works well with luggage. (20 mentions)
•Nearby Transport: JR Osaka Station West Exit, Osaka Umeda Station, Nishi Umeda, Hankyu, and Hanshin stay within a short walk, making rail trips around Osaka and out to Kyoto, Kobe, Nara, and Universal easy. (20 mentions)
•Value for Money: Value stands out for many guests, especially for a stay near Osaka Station with clean rooms and room sizes that some find better than expected for the price. (19 mentions)
•Nearby Shopping: KITTE Osaka, JP Tower, Yodobashi, and major Umeda department stores stay nearby, with easy access to shopping, food courts, restaurants, and eateries. (18 mentions)
•Room Comfort: Twin, triple, and family rooms often feel roomy by Osaka standards, with enough space for luggage and a comfortable setup for two or three guests. (16 mentions)
Location
Cleanliness
Service
Room size
Airport access
Value for money
Breakfast
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Soundproofing
9.2Exceptional
Since it was a solo trip, the feeling of the room being small was lessened. I recommend this place if you're staying in Umeda. Especially if you use the airport limousine, it's really nice. I requested for a quiet high-floor room, and although the view was of a building that didn't see the railway, it was very quiet. However, right across was a building's glass window (probably an office?), so I had to keep the blinds down all the time. There are three elevators, but they were a bit slow; however, the elevator view is nice. It's clean, and unlike many Japanese hotels these days that don’t clean often due to eco services, they cleaned the room frequently, which was great. Additionally, everything in the Umeda commercial area is within walking distance, and the location was excellent. I was very satisfied.
소중한 후기 감사합니다. 혼자여서 방이 좁다는 느낌이 덜하셨다니 다행입니다. 우메다 지역에 위치한 저희 호텔을 추천해 주셔서 감사합니다. 특히 공항리무진 이용이 편리하셨다니 저희도 기쁩니다. 고층 객실의 조용한 분위기를 즐기셨다니 다행이지만, 맞은편 건물의 유리창으로 인해 블라인드를 항상 내려야 했던 점은 죄송합니다. 다음 방문 시 가능한 한 조망이 좋은 객실로 배정해 드리도록 노력하겠습니다. 엘리베이터 3대 중 다소 느리게 느끼셨다면 불편을 드려 죄송합니다. 관련 부서와 공유하여 개선을 모색하겠습니다. 깨끗하고 에코서비스로 청소가 자주 이뤄졌다고 하시니 다행입니다. 앞으로도 쾌적한 환경을 유지하도록 최선을 다하겠습니다. 우메다 상권까지 걸어서 다닐 수 있는 위치도 마음에 드셨다니 감사합니다. 앞으로도 만족스러운 기억으로 남길 수 있도록 노력하겠습니다. 다시 찾아주시면 더욱 만족하실 수 있도록 준비하겠습니다. 감사합니다.
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9.6Exceptional
I needed to book accommodation for three people, and I found this hotel while looking for reasonably priced lodging. I highly recommend it. The rooms are larger than typical Japanese hotels in the same price range, and the bathrooms are spacious, which is nice. The staff are also friendly, and the cleanliness is excellent. However, there is a bit of noise in the rooms facing the train tracks after the trains start running. Since the JR trains are clearly visible, I guess there’s nothing that can be done about it.
소중한 후기 감사합니다. 3인 객실의 넓고 화장실이 커서 만족하셨다니 저희도 기쁩니다. 다만 전철 운행으로 인한 소음으로 불편을 드려 죄송합니다. 해당 방향의 객실은 소음이 다소 발생할 수 있는 점 이해해 주셔서 감사합니다. 다음 방문 시에는 소음 가능 방향을 피하거나, 더 조용한 방향의 객실로 배정해 드리도록 예약 시 요청해 주시면 최대한 반영하겠습니다. 필요하시면 프런트에서 귀마개를 드리고, 상황에 따라 상층이나 다른 방향의 객실로 안내해 드리겠습니다. 고객님의 소중한 피드백은 내부 개선에 반영하겠습니다. 앞으로도 더 만족하실 수 있도록 최선을 다하겠습니다. 다시 뵙길 기대합니다.
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10.0Exceptional
Every time I come to Osaka, I stay at this hotel, which has an airport bus that drops you off very close, making it super convenient. The transportation around the hotel is also very convenient; it’s easy to take JR, the Shinkansen, or the subway. You can walk around Umeda all day right after leaving the hotel. The twin rooms in this hotel are quite spacious, the cleanliness and service are good, and it's relatively soundproof. I've stayed several times and have never heard the sound of the streetcar or the noise from the hallway.
非常感谢您每次来大阪都选择入住并抽空分享宝贵的体验。 机场大巴近在咫尺、交通四通八达,您可以方便地从酒店前往梅田一带,逛上一整天也非常轻松。 对于双床间的宽敞、卫生与服务、以及良好的隔音,听到您如此满意,团队也备感欣慰。 感谢您对我们持续的信任,我们会继续努力保持和提升服务。 期待您下次再来大阪时再次光临,如有需要,请随时告知,我们乐意协助您的行程安排。 祝您旅途愉快!
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10.0Exceptional
Price. Location. Kindness. Cleanliness - none of them are lacking. There is even a bathtub for soaking, and there are ice water dispensers on every floor. The bed is good, the door can be opened for ventilation, and it seems like the air conditioner was newly installed, so there was no smell at all and its performance was good! The only downside was that despite being a large room, the presence of a sofa made it difficult to find space to open up my suitcase. Everything else was very satisfying!!
소중한 후기 감사합니다. 가격, 위치, 친절, 청결 등 모든 면에서 만족하셨다니 저희도 기쁩니다. 욕조와 층마다 구비된 얼음정수기, 급수대, 편안한 침대, 환기와 에어컨까지 좋았다는 말씀도 감사합니다. 다만 큰 방임에도 불구하고 소파로 인해 캐리어를 펼 공간이 다소 부족했다는 점은 아쉽습니다. 고객님의 소중한 말씀은 앞으로의 객실 배치 및 공간 활용 개선에 반영하겠습니다. 다음 방문 때는 더 넓은 공간감을 느끼실 수 있도록 안내해 드리거나 수납이 여유로운 객실을 우선 배정해 드리겠습니다. 다시 찾아주시면 더욱 만족스러운 시간을 선사하겠습니다. 감사합니다.
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8.0Excellent
“The staff members were very kind!”
It's very close to the station. (However, in Osaka, the buildings appear bigger and closer on the map, so you actually end up walking quite a lot.) The facilities are old, but the prices are low and there are many staff members. I made some irregular requests regarding luggage storage and check-in, and the staff kindly accommodated me, which made me feel very reassured. I booked a room for three people, but the third extra bed was tilted, which made it a bit uncomfortable to sleep, so that was a little disappointing. Also, while it's great that the station is so close, the train noise can be quite noticeable, so people who are sensitive to that might have difficulty sleeping. The breakfast buffet had a wide variety of dishes, with plenty of both Japanese and Western options, so it was great that everyone in the family could find something they liked!
この度はご宿泊および貴重なご感想をお寄せいただき、誠にありがとうございます。駅に近い立地をお褒めいただき、大変嬉しく思います。価格帯以上のサービスをご提供できたとのこと、私たちも励みになります。 設備については、年季を感じる部分もございますが、コストパフォーマンスを意識して運営しております。今後も皆さまに快適にお過ごしいただけるよう、改善点は真摯に検討してまいります。 3名様でのご利用時にエクストラベッドが傾いていたとのこと、深くお詫び申し上げます。現場での点検を直ちに行い、次回ご滞在時には適切に対応できるよう努めます。もしよろしければ、次回のご予約時にご希望の配置をお知らせください。 駅が近いことで電車の音が気になる点についても、貴重なご意見として承りました。静音対策や耳栓のご用意など、可能な範囲で対応いたしますので、次回ご利用時にはご希望をお伝えください。 朝食ビュッフェは和洋ともに種類が豊富でご家族皆さまに喜んでいただけたとのこと、私たちも嬉しく思います。 またのお越しを、スタッフ一同心よりお待ちしております。
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