This property is in high demand!
Booked 21 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- 24/7 bar and coffee shop options stand out for fair prices, pizza, fri...
- Wien Hbf/Vienna Central Station sits a short walk away, with easy acce...
Close to Metro and train.
- Low rates and a station-side location create strong value for money, e...
Suitable for traveller with low budget.

You get food on the spot that you don't need to look around.

Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Bar
Kid's club
Shared kitchen
Luggage storage
Booked 21 times in last 24 hr
Nearest transportation options
•
Keplerplatz is within 0.31 km
•
Wien Hbf Train Station is within 0.47 km
Location rating score
| Value for money | 7.8 |
| Distance to city center | 1,9 km |
| Location rating | 8.7 |
| Nearest airport | Vienna International Airport (VIE) - Austria |
| Distance to airport | 16.4 km |
8.1
Excellent
Yes. Free Wi-Fi is available in all rooms.
Use the nearby public transport options from Keplerplatz or Wien Hbf, then connect into the city center as needed.
No. The property is 100% non-smoking.
Yes, there is on-site parking (with charges applied).
Yes. For example, Humboldtpark and Helmut-Zilk-Park are nearby.
Yes, towels and linens are available for an additional charge.
Yes, luggage storage is available.
Check-in is from 03:00 PM, and check-out is at 10:00 AM.
Yes. There is a bar and a coffee shop/snack bar on site.
Yes, there is a shared lounge/TV area.
Belvedere is about 1.15 km away (Belvedere Museum listed).
Yes, pets are allowed. Charges apply (13 EUR per pet per night, max 1 per room).
Safety deposit boxes are available.
Yes, there is a fitness center.
Yes, laundry service is available.
Yes. Kids meal and breakfast buffet options are available for children.
Yes. Keplerplatz is a nearby transport hub (train/metro/bus), about 0.31 km away.
Yes. Airport transfer services are available.
Vienna International Airport is about 16.45 km away.
Yes, cashless payment is available.
Yes, it has a 24-hour front desk.
Yes, there is a shared kitchen.
Yes. Wien Hbf Train Station is about 0.47 km away.
Yes, there is a business center and business facilities on site.
Yes, family rooms are available.
Yes, there is an elevator.
Yes, taxi service is available.
Yes, there are vending machines.
Yes, it offers facilities for disabled guests and wheelchair accessibility.
Prices drop the moment you sign in!

a&o Wien Hauptbahnhof: A Convenient and Family-Friendly Stay in Vienna
Located in the heart of Vienna, a&o Wien Hauptbahnhof offers a convenient and comfortable stay for both business and leisure travelers. With its prime location just a stone's throw away from the city center, this hotel is the perfect base for exploring all that Vienna has to offer.
Check-in at a&o Wien Hauptbahnhof begins at 03:00 PM, allowing guests ample time to settle in and start their Vienna adventure. With a total of 301 rooms, ranging from cozy single rooms to spacious family rooms, there is an accommodation option to suit every traveler's needs. Each room is thoughtfully designed and equipped with modern amenities to ensure a comfortable stay.
Families traveling with children will find a&o Wien Hauptbahnhof to be an ideal choice. The hotel's child policy allows children between the ages of 3 to 17 to stay free of charge, making it a budget-friendly option for families. The friendly and attentive staff are always on hand to assist with any special requests or requirements, ensuring a hassle-free stay for families.
For those traveling with furry friends, a&o Wien Hauptbahnhof welcomes pets and allows one pet per room. This pet-friendly policy ensures that guests can bring along their beloved companions and enjoy their vacation together.
In addition to its convenient location and family-friendly policies, a&o Wien Hauptbahnhof offers easy access to Vienna's top attractions. With the city center just 1.9 km away, guests can easily explore iconic landmarks such as St. Stephen's Cathedral, the Vienna State Opera, and the Schönbrunn Palace.
Check-out at a&o Wien Hauptbahnhof is until 10:00 AM, giving guests plenty of time to enjoy a leisurely breakfast or wrap up any last-minute activities before departing. Whether you're visiting Vienna for business or pleasure, a&o Wien Hauptbahnhof provides a comfortable and convenient stay for all guests.
Unwind and Socialize at a&o Wien Hauptbahnhof's Vibrant Entertainment Facilities
a&o Wien Hauptbahnhof is not just a place to rest your head - it's a destination where entertainment and relaxation go hand in hand. The hotel boasts a lively bar where guests can unwind and enjoy a refreshing drink after a long day of exploring Vienna's vibrant streets. With its trendy and inviting atmosphere, the bar is the perfect spot to socialize with fellow travelers and exchange stories and tips about the city's hidden gems.
For those looking for a more laid-back setting, a&o Wien Hauptbahnhof also offers a spacious shared lounge/TV area. Sink into one of the comfortable sofas and catch up on your favorite shows or movies on the large flat-screen TV. Whether you're traveling solo or with friends, this cozy space provides a welcoming environment to relax, mingle, and make new connections.
At a&o Wien Hauptbahnhof, entertainment is not just limited to the city's attractions - it's woven into the fabric of the hotel itself. So grab a drink, find a comfortable spot, and immerse yourself in the vibrant atmosphere of this exceptional hotel.
Convenience Facilities at a&o Wien Hauptbahnhof
a&o Wien Hauptbahnhof offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a laundry service available on-site, travelers can easily take care of their laundry needs without having to search for a laundromat in the city. Additionally, the hotel provides safety deposit boxes, allowing guests to securely store their valuables and enjoy peace of mind throughout their stay.
Stay connected with the complimentary Wi-Fi available in public areas, making it convenient for guests to browse the internet, check emails, or stay connected with loved ones. Moreover, each room at a&o Wien Hauptbahnhof is equipped with free Wi-Fi, ensuring that guests can easily stay connected and access their favorite online content from the comfort of their own room.
For those who need to store their luggage before check-in or after check-out, the hotel offers luggage storage facilities. This allows guests to explore the city without the burden of carrying their bags around. Additionally, the hotel provides daily housekeeping services, ensuring that the rooms are kept clean and tidy throughout the stay. With these convenient facilities, a&o Wien Hauptbahnhof aims to provide a seamless and enjoyable experience for all its guests.
Convenient Transport Facilities at a&o Wien Hauptbahnhof
At a&o Wien Hauptbahnhof, guests can enjoy a range of convenient transport facilities to make their stay in Vienna hassle-free. The hotel offers an onsite car park, allowing guests to easily park their vehicles and explore the city at their own pace. Please note that car park charges are applied.
For those who prefer to travel by taxi, a&o Wien Hauptbahnhof provides a reliable taxi service. Guests can simply request a taxi at the hotel's front desk and be on their way to explore Vienna's many attractions in no time.
Additionally, the hotel offers a ticket service, making it easy for guests to purchase tickets for public transportation or popular tourist destinations. Whether you want to explore the city's historical landmarks or attend a concert at one of Vienna's renowned music venues, the ticket service at a&o Wien Hauptbahnhof has got you covered.
Modern Comforts and Entertainment at a&o Wien Hauptbahnhof
At a&o Wien Hauptbahnhof, guests can expect modern comforts and entertainment in every room. Each room is equipped with a hair dryer, ensuring that guests can easily style their hair before heading out to explore Vienna's vibrant streets. Additionally, a television is provided in each room, offering a range of channels for guests to unwind and relax after a day of sightseeing. Whether you're catching up on the latest news or enjoying your favorite shows, the television provides entertainment at your fingertips. With these room facilities, a&o Wien Hauptbahnhof ensures that guests have everything they need for a comfortable and enjoyable stay in Vienna.
Delicious Dining Options at a&o Wien Hauptbahnhof
At a&o Wien Hauptbahnhof, guests can indulge in a delightful culinary experience with a range of dining facilities available. Start your day off right at the breakfast buffet, where you can enjoy a delicious continental breakfast to fuel up for your adventures in Vienna. The buffet offers a variety of options, including freshly baked pastries, cereals, fruits, and hot beverages. Whether you prefer a hearty meal or a light start to your morning, there is something to satisfy every palate.
In addition to the breakfast buffet, a&o Wien Hauptbahnhof also features a cozy coffee shop where you can relax and unwind. Take a break from exploring the city and treat yourself to a cup of aromatic coffee or indulge in a sweet treat. The coffee shop provides a warm and inviting atmosphere, perfect for catching up with friends or enjoying some quiet time alone. With daily housekeeping ensuring cleanliness and comfort, you can fully immerse yourself in the delightful dining options available at a&o Wien Hauptbahnhof.
Comfortable and Affordable Room Options at a&o Wien Hauptbahnhof
When it comes to finding the perfect accommodation in Vienna, a&o Wien Hauptbahnhof offers a range of comfortable and affordable room options to suit every traveler's needs. Whether you are traveling solo, with friends, or with your family, this hotel has got you covered.
For solo travelers, the Single Room provides a cozy and private space measuring 14 square meters, featuring a comfortable single bed. If you're traveling with a friend or a loved one, the Twin Room offers a slightly larger space of 15 square meters, complete with two single beds for a comfortable night's sleep.
For those traveling in groups, a&o Wien Hauptbahnhof offers a variety of dormitory-style rooms. The 4-Bed Dormitory - Mixed and 6-Bed Dormitory - Mixed provide spacious accommodations of 17 and 30 square meters respectively, with bunk beds for a fun and sociable atmosphere. Alternatively, the 6-Bed Room and Quadruple Room offer more privacy and space, measuring 28 and 25 square meters respectively, with the option of single beds or bunk beds.
Families visiting Vienna will find the Family Room to be the perfect choice, offering a generous space of 25 square meters that can comfortably accommodate two adults and two children. With the option of single beds or a bunk bed, this room ensures a comfortable and enjoyable stay for the whole family.
Booking your stay at a&o Wien Hauptbahnhof through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make your reservation with just a few clicks. So why wait? Book your stay at a&o Wien Hauptbahnhof today and enjoy a comfortable and affordable stay in Vienna.
Discover the Vibrant Neighborhood of Favoriten in Vienna
Nestled in the heart of Vienna, the neighborhood of Favoriten offers a vibrant and diverse experience for travelers. Known for its rich history, cultural landmarks, and bustling markets, Favoriten is a must-visit destination for those seeking an authentic Viennese experience.
One of the highlights of Favoriten is its proximity to the famous Belvedere Palace. This stunning Baroque palace is a UNESCO World Heritage Site and houses an impressive collection of art, including works by Gustav Klimt. Take a leisurely stroll through the palace's beautifully manicured gardens and immerse yourself in the grandeur of Vienna's imperial past.
Favoriten is also home to the bustling Favoriten Market, a vibrant hub of activity where locals and visitors alike can indulge in a variety of culinary delights. From traditional Austrian dishes to international cuisines, the market offers a wide range of options to satisfy every palate. Don't forget to try some local delicacies such as Wiener Schnitzel and Sachertorte!
In addition to its cultural attractions and culinary delights, Favoriten is well-connected to the rest of Vienna. The neighborhood is served by the Hauptbahnhof, Vienna's main train station, making it easy to explore other parts of the city. Whether you're interested in visiting the iconic St. Stephen's Cathedral or exploring the famous Ringstrasse, Favoriten is the perfect base for your Vienna adventures.
With its rich history, cultural landmarks, and vibrant atmosphere, Favoriten is a neighborhood that truly captures the essence of Vienna. Whether you're a history buff, a food lover, or simply looking to immerse yourself in the local culture, Favoriten has something for everyone. Book your stay at a&o Wien Hauptbahnhof and discover all that this charming neighborhood has to offer.
Convenient Transportation Options from Vienna Airports to a&o Wien Hauptbahnhof
Located in the vibrant district of Favoriten, Vienna, a&o Wien Hauptbahnhof offers comfortable accommodation and easy access to the city's top attractions. When it comes to reaching the hotel from Vienna's airports, travelers have several convenient transportation options to choose from.
If you are arriving at Vienna International Airport (VIE), the quickest and most convenient way to reach a&o Wien Hauptbahnhof is by taking a taxi or an airport shuttle service. Taxis are readily available outside the airport terminals and offer a direct and hassle-free journey to the hotel. Alternatively, you can opt for the airport shuttle service, which provides shared transportation to various hotels in Vienna, including a&o Wien Hauptbahnhof. The shuttle service is a cost-effective option, especially for solo travelers or those on a budget.
Another option for reaching a&o Wien Hauptbahnhof from Vienna International Airport is by using public transportation. The airport is well-connected to the city's efficient public transport network. You can take the City Airport Train (CAT) to Wien Mitte Station, and from there, transfer to the U-Bahn (metro) line U1 towards Reumannplatz. Get off at the Keplerplatz station, which is just a short walk from the hotel. This option is ideal for those who prefer to explore the city like a local and enjoy the scenic views along the way.
If you are arriving at Vienna-Schwechat Airport (VIE), you can also take a taxi or an airport shuttle service to reach a&o Wien Hauptbahnhof. Taxis are available outside the airport terminals, and the journey to the hotel takes approximately 20-30 minutes, depending on traffic conditions. Alternatively, you can opt for the airport shuttle service, which offers a convenient and affordable transportation option.
Overall, whether you choose to take a taxi, an airport shuttle service, or public transportation, reaching a&o Wien Hauptbahnhof from Vienna's airports is a breeze. The hotel's central location and excellent transport connections make it a great choice for travelers looking to explore Vienna's rich history, cultural attractions, and vibrant nightlife.
Discover Vienna's Rich History and Cultural Attractions near a&o Wien Hauptbahnhof
Located in the heart of Vienna, a&o Wien Hauptbahnhof offers easy access to several prominent landmarks and attractions that showcase the city's rich history and vibrant culture. Just a short distance away, you'll find the Heeresgeschichtliches Museum, a fascinating military history museum that houses an impressive collection of artifacts and exhibits. Explore the museum's extensive galleries and learn about Austria's military past, from ancient times to the present day.
For those seeking a tranquil escape, head to the nearby Laubeplatz, a charming square surrounded by historic buildings and lush greenery. Take a leisurely stroll through the square, admire the beautiful architecture, and relax in the peaceful atmosphere.
If you're interested in exploring Vienna's diverse culinary scene, make sure to visit Dr. Kerö, a popular local restaurant known for its delicious Austrian cuisine. Indulge in traditional dishes such as schnitzel and strudel, and savor the flavors of Vienna.
With its convenient location and proximity to these landmarks and attractions, a&o Wien Hauptbahnhof is the perfect base for discovering the best of Vienna's history, culture, and cuisine.
Convenient Public Transport Stations Near a&o Wien Hauptbahnhof
Located in the heart of Vienna, a&o Wien Hauptbahnhof offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away, you'll find Wien Sudbahnhof Train Station, which provides excellent connections to various destinations within Austria and neighboring countries. Whether you're planning a day trip to Salzburg or a weekend getaway to Budapest, this station is a gateway to your next adventure.
For those looking to explore Vienna's vibrant city center, the Reumannplatz Metro Stop is also within close proximity to the hotel. With its well-connected metro lines, you can easily reach popular attractions such as St. Stephen's Cathedral, the Vienna State Opera, and the Belvedere Palace. Additionally, the Troststraße and Keplerplatz stations are nearby, offering further convenience for guests looking to navigate the city efficiently.
Lastly, the Wien Hbf Train Station, Vienna's main railway hub, is just a stone's throw away from a&o Wien Hauptbahnhof. This station provides excellent connections to both domestic and international destinations, making it an ideal choice for travelers arriving or departing from Vienna. With an extensive network of trains, you can easily explore other cities in Austria or embark on a scenic journey through Europe.
A Culinary Adventure Awaits
Located in the vibrant neighborhood surrounding a&o Wien Hauptbahnhof, guests will find a plethora of dining options to satisfy their taste buds. From traditional Austrian cuisine to international flavors, there is something to suit every palate. Just a short walk away, Das Columbus offers a delightful menu of local dishes, while Damak Etli Ekmek-Grill Restaurant-Cafe serves up mouthwatering Turkish cuisine. For those craving Chinese flavors, Chinarestaurant Jade is a must-visit, and lovers of Asian cuisine will enjoy the Teppanyaki delights at Asia Ruyi Teppanyaki. If you're in the mood for a quick bite, Diner & Catering Gmbh and Asia Bistro are perfect for grabbing a delicious meal on the go. And for those looking to experience the local beer scene, Muller Brau Bierlokal is the place to be. With such a diverse range of dining options just steps away from the hotel, guests at a&o Wien Hauptbahnhof are in for a culinary adventure.
Shop 'til you drop near a&o Wien Hauptbahnhof
Located in the heart of Vienna, a&o Wien Hauptbahnhof is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Anzenberger Gallery and Bookshop, a haven for book lovers and photography enthusiasts. Browse through their extensive collection of art books and discover hidden gems. For a taste of local flavor, head to Viktor-Adler Markt, a bustling market where you can find fresh produce, local delicacies, and unique souvenirs. If you're looking for a more modern shopping experience, look no further than BahnhofCity Wien Hauptbahnhof, a sprawling shopping center that houses a wide range of international brands and trendy boutiques. And if you're a photography enthusiast, don't miss out on a visit to OstLicht Gallery for Photography, where you can admire captivating exhibitions and even purchase stunning prints. With these fantastic shopping landmarks just a short distance away, a&o Wien Hauptbahnhof is the perfect base for your retail therapy adventures in Vienna.
Affordable Luxury at a&o Wien Hauptbahnhof
Looking for a budget-friendly accommodation in Vienna without compromising on quality? Look no further than a&o Wien Hauptbahnhof. With an average price of just $98 per room, this hotel offers unbeatable value for money.
Compared to the average price of a hotel room in Vienna, which stands at $185, a&o Wien Hauptbahnhof provides a fantastic opportunity to save while still enjoying a comfortable and convenient stay. Whether you're a backpacker exploring the city on a budget or a savvy traveler looking for affordable luxury, this hotel is the perfect choice.
Located just a stone's throw away from Vienna's main train station, a&o Wien Hauptbahnhof offers modern and stylish rooms at a fraction of the price of other hotels in the area. With its prime location and wallet-friendly rates, this hotel is a top pick for travelers seeking affordability without compromising on comfort and convenience. Book your stay at a&o Wien Hauptbahnhof today and experience the best of Vienna without breaking the bank.
Excellent Service and Convenient Location
The a&o Wien Hauptbahnhof has received rave reviews for its excellent service and convenient location. Guests have praised the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hostel is situated in a prime location, with easy access to the city center and public transportation. Visitors have also commended the cleanliness of the rooms, which are not only super clean but also warm and cozy. The affordable price makes it an attractive option for travelers on a budget. With great facilities and a welcoming atmosphere, this hostel comes highly recommended.
Exceptional Value and Convenient Location at a&o Wien Hauptbahnhof
Discover the perfect blend of exceptional value and convenient location at a&o Wien Hauptbahnhof in Vienna, Austria. With an overall rating of 7.9, this hotel offers a budget-friendly option without compromising on quality. Guests rave about the outstanding value they receive, making it an ideal choice for budget-conscious travelers.
One of the standout features of a&o Wien Hauptbahnhof is its unbeatable location, earning a remarkable rating of 8.7. Situated near Vienna's main train station, this hotel provides easy access to the city's top attractions, including St. Stephen's Cathedral and the Belvedere Palace. Whether you're a first-time visitor or a seasoned traveler, you'll appreciate the convenience of exploring Vienna's vibrant city center just moments away from the hotel.
Another highlight of a&o Wien Hauptbahnhof is its dedicated and friendly staff. With a staff performance rating of 7.8, guests consistently praise the warm and welcoming atmosphere created by the hotel's team. From the moment you step foot into the lobby, you'll be greeted with a smile and receive personalized assistance throughout your stay. Whether you need recommendations for local restaurants or help with booking tickets to a concert, the staff at a&o Wien Hauptbahnhof is always ready to go above and beyond to ensure your satisfaction.
Very good7.2
Facilities
Excellent8.7
Location
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Very good
10 most recent verified ratings received by the property
Most recent
From 5,455 reviews
•Nearby Transport: Wien Hbf/Vienna Central Station sits a short walk away, with easy access to trains, buses, trams, metro, and even Keplerplatz. (32 mentions)
•General Services: Friendly, helpful staff and practical extras like luggage storage or 24-hour reception get repeated praise. (27 mentions)
•Value for Money: Low rates and a station-side location create strong value for money, especially for short or budget stays. (25 mentions)
•Room Cleanliness: Clean rooms, linens, and bathrooms get frequent praise, especially in private or family rooms. (25 mentions)
•Room Comfort: Spacious, comfortable rooms make short stays easy, and several reviews also mention solid heating in colder weather. (19 mentions)
•Bathroom: In-room bathrooms are a plus, with separate toilet-and-shower layouts, good hot water, and strong shower praise in some stays. (11 mentions)
Location
Cleanliness
Service
Value for money
Check in
Room comfort
Room size
Bathroom
Soundproofing
8.8Excellent
There is water in the lobby, but if you go late, it's all gone. You can hear some noise, but I slept well because I'm a heavy sleeper and tired. It's really close to the central station, which is great. However, it's not super clean or well-facilitated, but still the cost performance is the best. There are outlets and tables in the lobby, so people were chatting. It seems like many families come here.
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9.2Exceptional
The accommodation was very close. It only took a 5-minute walk to reach Vienna Central Station, and there was luggage storage available as well. I stayed in a double room which was quite spacious, and the bathroom was clean. I would like to use it again next time I come.
안녕하세요, Reejoon 님. 소중한 후기와 높은 평점을 남겨주셔서 진심으로 감사드립니다. 빈 중앙역에서 가까운 위치와 짐 보관 서비스를 편리하게 이용하셨다니 매우 기쁩니다. 또한 더블룸의 넓은 공간과 깨끗한 객실 및 욕실에 만족하셨다는 말씀은 저희에게 큰 힘이 됩니다. 무엇보다도 다음에 비엔나를 방문하실 때 다시 저희 a&o Hostel Wien Hauptbahnhof를 이용하고 싶다고 말씀해 주셔서 정말 감사합니다. 다시 뵐 수 있기를 기대하겠습니다. 감사합니다. Pooria A. Customer Service a&o Hostel Wien Hauptbahnhof
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10.0Exceptional
It is very close to Vienna station. It is convenient for those arriving late at night or departing early in the morning from the airport. There is a supermarket nearby, which is very convenient for those who want to buy ready-made meals or cook for themselves. Alcoholic beverages like beer and wine can be purchased at the supermarket for significantly less than at restaurants in the city! There is a kitchen and laundry in the basement. The bar corner on the first floor was also available for free use without ordering. There is an ashtray next to the entrance, so you can smoke freely. The sheets and bedding were clean. The room is spacious, with separate toilet and shower facilities inside. There is no need to exit the room to access the shower. For those who are concerned about the people in the room at night, there is also a toilet on the first floor. Check-in and check-out were done at a self-service machine. It’s not difficult, but for those who are not good with operations, there is also a counter available. There is a locker in the room, but please bring your own padlock. There is no free luggage storage service available, but there are paid coin lockers inside the facility. As a reference, it is over 1km on foot, but you can walk under the station's archway and go straight to the Musikverein. Once there, the opera house and cathedral are very close. Past the Musikverein, there is a shopping mall diagonally across from the Imperial Hotel, which has a supermarket and restrooms. In my personal opinion, I did not feel unsafe walking in Vienna after the opera at night. Have a great trip!
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9.2Exceptional
The location is good, the bed is neat, and they provide towels and an all-in-one shower product. However, some staff may be rude. There were many middle school students on a school trip. I couldn't sleep well because of an uncle in the same room who snored like crazy.
안녕하세요, 경란 님. 소중한 후기와 높은 평점을 남겨주셔서 진심으로 감사드립니다. 비엔나 중앙역과 가까운 위치, 깨끗한 침대, 수건 및 샤워용품 등 객실 편의시설에 만족하셨다니 매우 기쁩니다. 한편, 직원의 응대가 기대에 미치지 못했다는 점에 대해서는 진심으로 사과드립니다. 친절하고 전문적인 서비스를 제공하는 것은 저희의 중요한 기준이며, 고객님의 의견은 해당 팀과 공유하여 서비스 품질 향상에 반영하겠습니다. 또한, 도미토리 특성상 다른 투숙객의 코골이와 단체 여행객으로 인해 편안한 휴식을 취하지 못하신 점도 매우 안타깝게 생각합니다. 이러한 부분은 저희가 직접 통제하기 어려운 경우가 있지만, 고객님의 불편을 충분히 이해합니다. 소중한 의견을 보내주셔서 다시 한번 감사드리며, 다음에 비엔나를 방문하실 때에는 더욱 만족스러운 숙박을 제공해 드릴 수 있기를 바랍니다. 감사합니다. Pooria A. Customer Service a&o Hostel Wien Hauptbahnhof
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8.8Excellent
“A decent hostel that is just right for the price.”
First of all, due to the hostel's nature, there are many group tourists. So when I did a self-check-in at the unmanned machine in front of the counter, I was assigned to bed number one, which is very open... Oh no (beds 1 and 2 are placed side by side, so it feels like sharing a queen-size bed with someone else). It's nice that the shower and toilet in each room are separate. But ah, there's a smell in the room...ㅠㅠ It really smells strange. I don't know about the kitchen since I haven't used it. The location is excellent as it's right in front of the central station (about a 5-8 minute walk), so it's a great location. Considering the smell and noise, it seems to be a hostel that offers decent value for money. Oh, and at the front door? There’s a non-functional elevator and stairs, so you have to carry your luggage up some stairs.
안녕하세요, Youn 님. 소중한 후기와 자세한 의견을 남겨주셔서 감사합니다. 비엔나 중앙역과 가까운 편리한 위치, 객실 내 샤워실과 화장실이 분리되어 있는 점을 만족스럽게 이용해 주셔서 기쁘게 생각합니다. 한편, 객실에서 불쾌한 냄새가 났던 점과 입구 계단 및 엘리베이터 이용으로 불편을 겪으신 점에 대해서는 진심으로 사과드립니다. 객실의 청결과 쾌적한 환경은 저희가 매우 중요하게 생각하는 부분이며, 고객님의 의견은 하우스키핑 및 시설 관리팀에 전달하여 점검과 개선에 반영하겠습니다. 또한, 도미토리 침대 배정이 고객님의 기대에 미치지 못했던 점도 유감스럽게 생각합니다. 객실 상황에 따라 침대가 자동 배정되지만, 가능한 경우 고객님의 요청을 최대한 반영할 수 있도록 노력하고 있습니다. 귀중한 의견을 남겨주셔서 다시 한번 감사드리며, 다음에 비엔나를 방문하실 때에는 더욱 만족스러운 숙박을 제공해 드릴 수 있기를 바랍니다. 감사합니다. Pooria A. Customer Service a&o Hostel Wien Hauptbahnhof
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