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1682 değerlendirme
  • Otel Koşulları/Temizlik 8,2
  • Tesis içerikleri 7,8
  • Konum 8,7
  • Oda Konforu/Standardı 8,3
  • Personel Performansı 8,6
  • Parasal Değeri 8,5
  • Yiyecek/Yemek 7,6

8,7 Jenny K.
Malaysia
15 Mayıs 2014
Comfortable
Clean, spacious and value for money
The Family Deluxe room is spacious. There also desktop in the room if you wish to surf the internet. The breakfast is very simple. With the money you pay, you got a 4 star hotel. The staff speak well English and always attentive to our needs.

8,3 SIOU C.
Malaysia
06 Mayıs 2014
Friendly staffs, fast room service
friendly staffs, fast room service, good cleanliness
Once we reached the hotel, hotel staff suggested us tour packages with a better itinerary than i planned prior to the trip. However, he quoted us USD 560 initially which is very expensive and i managed to negotiate to USD450.He upgraded us to family deluxe room. One thing that disappointed me was they did not save me a room after my 2D1N trip to Mai Chau. They refered me to the branch, Grand Thaison hotel. The room that we stayed in was disappointing. The phone and air conditioner were not in good condition. I asked the hotel staff to check and he managed to fix only the air conditioner for me. Overall is good.

5,3 SIAU Y.
Malaysia
23 Mayıs 2014
dirtiest toilet in the hotel i hv stayed
nothing

10 lisa M.
United States of America
19 Mayıs 2014
Paradise place to stay in Hanoi
room, staff and location
Really, the service is so great at Thaison Palace Hotel! All staffs are caring, generous, passionate, smiling. This hotel has really become our home, our Vietnamese family. They helped us plan our trip, gave us advice so we experienced the trip of our dreams. You can totally trust their travel agency. The hotel is very well located; the breakfasts are tasty and included in room price. Excellent quality / price ratio. If you plan to visit Hanoi, do not miss your chance to stay at this hotel.

8,3 Khamsone S.
Laos
11 Mayıs 2014
Good location and value for money
Location and staff performance

6,3 Bradley J.
South Africa
10 Mayıs 2014
Cheap
Cheap and Location
Ok

5 Linh N.
Canada
17 Eylül 2014
place wasn't great for how much we paid
staff was friendly
overall the staff was friendly but the extra charge was ridiculous, we could of stayed at a 4 star for the price they were charging us.

6,3 George P.
Canada
19 Ağustos 2014
Great location
Location, Location, Location!!!
Pleasant

9 Katherine L.
Australia
28 Nisan 2014
Great value, friendly helpful staff
Location, helpful staff, air conditioning
Great hotel in a good location, within easy walking distance of markets and tourist area without being too close to the very noisy part of town. Staff went out of their way to assist us, upgrading us two our of our three nits, helping us print out documents and recommending tour options. When my adaptor broke for my plugs they did not have any to borrow but one of the staff was offering to drive on his bike to go buy me one, which wasn't necessary as found stores that had them in main shopping area ten minutes walk away. Breakfast was the only thing I could recommend they change, as there was no cereal options and limited plain toast options, I ended up just having omelette and toast each morning. But for the price it is not a big deal. Would stay again.

9,3 Yuek T.
Singapore
28 Nisan 2014
This absolutely fabulous hotel scores
All perfect
This absolutely fabulous hotel scores the most points. There is nothing better in the three-star category in Vietnam. The hotel and its great service tempts guests to stay a little longer. Our room was clean, nice and full of modern facilities. Strong air-con, hot water, lift, free Internet... All in good condition. We will be back next time and will choose this hotel if there are still rooms available.