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Kusursuz
8,5
2581 değerlendirme
Otel Koşulları/Temizlik
8,7
Konum
8,2
Oda Konforu/Standardı
8,7
Personel Performansı
8,7
Parasal Değeri
8,7
Yiyecek/Yemek
7,8

8,7 Rachel M.
United Kingdom
26 Şubat 2013
Great value for money
outstanding staff, great location, comfortable king suite
The staff here was utterly excellent, the best I've come across in a long long time. Nothing -however small- was too much trouble, every staff member was always chatty and friendly, and with excellent english. They remembered your name and your room with no trouble at all. They had no qualms in checking us in at 5am after we'd got off the overnight train and waiving the early check-in fee that's mentioned in their hotel brochure. Hotel itself is in a great location, walking distance to pretty much everything. Some great Bia Hoi and street food options a very short walk away. The room though was a little small for what we expected having booked a 'King Suite'. In reality it was an over-sized version of their standard room, rather than being a 'suite' in traditional hotel sense of the word. I'd imagine the standard rooms are a bit on the small side. However, the bed was extremely comfortable, the bathroom and shower were great (although water temperature fluctuated according to the time of day/demand on the system and sometimes didn't get much above lukewarm), and we had a lovely large balcony to sit and watch the street level activity. Breakfast was OK. Would highly recommend this hotel: it's fantastic value for money and the staff are absolutely brilliant.

8 Josef S.
Czech Republic
01 Nisan 2013
Very nice hotel,but be careful to chose right room
friendly stuff, nice design, silent place
The hotel itself is very nice and staff too, but U have to be really careful, because we chose DELUXE room and we got very small room with window only to well - no daylight at all!

8,7 sarah R.
United Kingdom
02 Temmuz 2013
good hotel, great staff
staff location and food
The hotel is in a good location and the staff are very attentive and kind. The rooms are nice and clean. Breakfast is very good with a large selection of food and drinks. The roof top restaurant is lovely, so be sure to make a visit.

8,7 Teresa D.
Australia
19 Mart 2013
Very enjoyable
Clean, friendly staff and walking distance to all attractions in Hanoi

7,7 NARIN P.
Thailand
27 Şubat 2013
Great location
near old town
This hotel is in the old town. The staff is very nice and there are many place to find your dinner around this hotel.

7,7 NARIN P.
Thailand
27 Şubat 2013
Great location
Easy to walk around.
This hotel is in the old town. The staff is very nice and there are many place to find your dinner around this hotel.

7,7 NARIN P.
Thailand
09 Mart 2013
service with smile
near old quarter
This hotel is in the old quater of Hanoi. The room is very clean and staff is very nice. However, the environment around the hotel is not clean.

7,7 James A.
Australia
03 Mart 2013
Nice Medium sized hotel with nice sized rooms
Good breakfasts, good travel service for tours, etc.
The travel service connected me to shorter tours where the guides were excellent. That really made everything much more enjoyable. Rooms were clean and breakfast was very good.

9,3 Christopher K.
United States of America
01 Mart 2013
Hidden splendid hotel
Fantastic service, very nice room with amenities, great location
Staff was always responsive and smiling. (The only negative they tried to charged me double for a taxi to the airport, but I assume it was miscommunication, fast and easily fixed.) Nice breakfast with availability of special orders. Overall, a great experience. They have a nice spa, though a bit too expensive.

8,7 Martin M.
Germany
22 Şubat 2013
Great Hotel, Great Staff
Location, Great Staff
Nice and well maintained hotel in a quiet, but very central location in Hanois old quarter. The room was in a very good shape, but unfortunately without a real window (only facing a very dark ventilation tunnel). Staff was great. When we arrived, the hotel was overbooked and we were moved to another hotle for the first night.