Çok İyi 8,0
775 değerlendirme karşılığında alınan puan

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Çok İyi



775 değerlendirme
  • Temizlik 8,1
  • Tesis içerikleri 7,0
  • Konum 8,0
  • Oda Konforu/Standardı 8,2
  • Personel Performansı 8,4
  • Parasal karşılık 8,4
  • Yiyecek/Yemek 7,2
Kritere göre sırala

Filipinler konumundan Sairyl kişi
Çift
Delüks Şehir Manzaralı
Ağustos 2016 Tarihinde 3 gece kaldı
Thumbs up!
Very accommodating staff. Room rate matches with the quality and cleanliness of the room.
25 Ağustos 2016 Olarak değerlendirildi

Endonezya konumundan Dian kişi
Grup
Superior
Ağustos 2016 Tarihinde bir gece kaldı
Good value for good place and friendly staff
The manager (Mr. Lee) quite helpful, he offered us good price for Ha Long & Ninh Binh tour. He also upgraded the room for us. The breakfast is taste good. Will definitely back to this hotel if I return to Hanoi again.
24 Ağustos 2016 Olarak değerlendirildi

Hindistan konumundan Pratik kişi
Grup
Delüks Şehir Manzaralı
Ağustos 2016 Tarihinde bir gece kaldı
Fantastic Experience!
If you need a budget place to stay at Old Quarter (heart of Hanoi), look no further.. We had initially booked this hotel only for 1 night but ended up extending to 3 nights purely because we didn't feel like going anywhere else. Take the Queen Suite or the Family room if you're in a group of 3 or more. Mr. Lee at the reception truely defines Customer delight. He will go out of his way to ensure that your stay is pleasant & you're equipped with all the information that you need to move your way through Hanoi. He arranged 3 tours for us (Ha Long Bay, Ninh Binh & Sapa) - all of which were really better than what we could expect. Rarely do you get to see so much of customer focus which lacks at most places these days! Kudos!! :) The coffee at the reception & the everyday breakfast before the tour almost became a ritual! Would definitely recommend this to anyone looking for a good place to stay in Hanoi!
24 Ağustos 2016 Olarak değerlendirildi

Singapur konumundan gary kişi
Tek seyahat edenler
Superior
Ağustos 2016 Tarihinde 2 gece kaldı
Cheap price, comes with a price.
like many reviews before me, i had a issue with their mouldy room and poor air-conditioning. despite letting the staff know about it. they did not change a room, rather make up an excuse about having a fully booked hotel. the thing is they had a group of guest checking out at the lobby that night while i was talking with him. to solved the aircon issue, their so called repairman, just open up, took a look and close it back in. end up they put a fan instead. that was not the only issue. i had booked their airport transfer, was told it will cost me 19 usd on email . their agoda page stated it was 17 usd. if i had not clarify with them, i would have been overcharged. for the return back to the airport, i booked at sinh cafe @ only 10 usd. my room just disappointing, missing tiles, broken slippers, poor aircon. they cant even get a pair of slippers right. you can see how disappointed i am with this hotel. Not asking for 5 star hotel standard, but at least have some integrity for your paying guest.
17 Ağustos 2016 Olarak değerlendirildi

Vietnam konumundan Hoang kişi
Tek seyahat edenler
Superior
Ağustos 2016 Tarihinde 2 gece kaldı
Very bad service and cheated on customer
I booked 2 nights in this hotel and when i arrived the receptionist said some rooms was repairing cant lemme stay even agoda already charged my visa. Then he send me to another hotel n sure that other hotel 100% same even better. I followed him to other hotel n so disappointed because not like what he said. Dirty and awful are what i saw. One more thing, he changed his attitude and sound like shouting at me. I didn't expect that from 3 stars hotel's receptionist. 👎🏻
16 Ağustos 2016 Olarak değerlendirildi

Filipinler konumundan Rachel kişi
Grup
Family Süit
Ağustos 2016 Tarihinde 3 gece kaldı
Hanoi trip
Mr. Lee is very nice and hospitable. He is very accomodating with no rest and sleep. He is very hardworking to assist you. nice hotel and bookings. They upgrade your room from time to time.
16 Ağustos 2016 Olarak değerlendirildi

Arjantin konumundan Martin kişi
Çift
Superior
Ağustos 2016 Tarihinde bir gece kaldı
Amazing Staff
Lee is the best! Rooms very clean, the facilities very good and the staff couldn't be more willines to help you. Definetly stay again!!
15 Ağustos 2016 Olarak değerlendirildi

İspanya konumundan Francisco kişi
İş için seyahat edenler
Delüks Çift Kişilik ya da Twin Oda
Ağustos 2016 Tarihinde 2 gece kaldı
Very good staff
The room a bit small
14 Ağustos 2016 Olarak değerlendirildi

Filipinler konumundan Dolsie kişi
Tek seyahat edenler
Superior
Mayıs 2016 Tarihinde 3 gece kaldı
very friendly staff
the hotel staff are very accommodating and very friendly. the location is good and very good internet connection.
14 Ağustos 2016 Olarak değerlendirildi

Vietnam konumundan Hung kişi
İş için seyahat edenler
Superior Çift Kişilik ya da Twin Oda
Ağustos 2016 Tarihinde 4 gece kaldı
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.
13 Ağustos 2016 Olarak değerlendirildi


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