Çok İyi 8,0
775 değerlendirme karşılığında alınan puan

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Çok İyi



775 değerlendirme
  • Temizlik 8,1
  • Tesis içerikleri 7,0
  • Konum 8,0
  • Oda Konforu/Standardı 8,2
  • Hizmet 8,4
  • Parasal karşılık 8,4
  • Yiyecek/Yemek 7,2
Kritere göre sırala

Amerika Birleşik Devletleri konumundan Christopher kişi
Yalnız seyahat edenler
Superior
Ocak 2016 Tarihinde 4 gece kaldı
Great cheap place
The staff were friendly and helpful. Great service. Clean, comfortable rooms. A good location. And extremely affordable for the experience. I will definitely stay again the next time I visit Hanoi.
26 Ocak 2016 Olarak değerlendirildi

Amerika Birleşik Devletleri konumundan Jerry kişi
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Superior
Ocak 2016 Tarihinde 3 gece kaldı
FRIENDLY STAFF
The Serenity is good value for the money. The staff is very friendly and helpful. I was given a free upgrade upon check in ! I also like the location because it is on a quiet street, just near the Dang Ha market.
25 Ocak 2016 Olarak değerlendirildi

Amerika Birleşik Devletleri konumundan Maria kişi
Gruplar
Superior
Aralık 2015 Tarihinde bir gece kaldı
Close to the train station, friendly staff
Location, staff, a/c
I was backpacking with my husband and my sister and we only got the room so we could really shower and drop our bags before taking the overnight train to Lao Cai. The room was perfect for what we needed. Small - but it had wifi, a hot shower and a/c. I think it would be fine if you choose to stay there for a couple of days - we just didn't need to do that (we showed dropped our bags to walk around the city and then left for the train in about 6 hours). The staff was very accommodating and ready to help with any of our needs. The room was small with no windows, but again - it served its purpose. I think it was a great value and walking distance from the train station and other sites in the old down of Hanoi.
18 Ocak 2016 Olarak değerlendirildi

Fransa konumundan Amandine kişi
Gruplar
Superior
Ocak 2016 Tarihinde bir gece kaldı
Good personnel
Organization, clean , good location
16 Ocak 2016 Olarak değerlendirildi

Polonya konumundan Agnieszka kişi
Çiftler
Superior
Temmuz 2015 Tarihinde bir gece kaldı
A great place to stay in Hanoi
Location, rooms, cleanliness
This is a great place to stay in Hanoi. The rooms are really nice and the location is superb. We really enjoyed our brief stay there, and we would definitely return.
13 Ocak 2016 Olarak değerlendirildi

Avustralya konumundan Hiep kişi
Gruplar
Superior
Aralık 2015 Tarihinde 3 gece kaldı
hot water needs upgrade takes ages to heat up
Close proximity, service is good, and the shuttles to the airport
I wouldn't call it a 3 star hotel , compare to Ho chi Minh city this would be a 1 star... Bath room needs upgrading , hot water u need to wait quite a while for it to heat up , in all u get what you pay for
08 Ocak 2016 Olarak değerlendirildi

İngiltere konumundan Ann kişi
Büyük çocuklu aileler
Delüks Şehir Manzaralı
Aralık 2015 Tarihinde 3 gece kaldı
Better than average for old quarter
Location good, staff nice
The rooms were newly decorated/ renovated but the bathrooms were old and moldy. Views were non existent unless you had a room overlooking the street. Aircon did not work
05 Ocak 2016 Olarak değerlendirildi

İspanya konumundan Javier kişi
Büyük çocuklu aileler
Superior
Aralık 2015 Tarihinde 2 gece kaldı
Keep looking
The staff were nic
03 Ocak 2016 Olarak değerlendirildi

Vietnam konumundan Giang kişi
Küçük çocuklu aileler
Superior
Aralık 2015 Tarihinde 4 gece kaldı
Not recomend
location is convenient to go around.
Breakfast buffet is very poor. Fruits are not filled when it is finished, even it is requested. Bathroom is dirty with old towers. Bed clothes are dirty and old. Staff is not trained well. When I was in the room, by a mistake she went in without knocking the door. Room is very tiny and noisy by the next rooms and corridor. My room has a small window which can be opened outsider in the corridor. I requested to fix it to be able to lock from inside but nobody did it.
30 Aralık 2015 Olarak değerlendirildi

İsviçre konumundan Melanie kişi
Çiftler
Superior
Kasım 2015 Tarihinde 4 gece kaldı
Good Hotel
Cheap, clean and nice
We stayed there with my husband the first time we visited Hanoi. The hotel is really good: new and clean. The wifi is working very well. The breakfast was good too with a lot of choices. The location is very convenient (5-10 min walking from the major attractions). We were upgraded in a deluxe room when we arrived which was also very nice. The only point that bothered us is the fact that the personnel is a bit too pushy to know what are your plans while your are in Hanoi. The reason for that is because they sell various tours and excursions and want you to book with them... Absolutely! This made us uncomfortable. Overall I would recommend you to stay in this hotel it is a great deal.
23 Aralık 2015 Olarak değerlendirildi


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