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Kusursuz 8,1
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Kusursuz



763 değerlendirme
  • Otel Koşulları/Temizlik 8,2
  • Tesis içerikleri 7,1
  • Konum 8,0
  • Oda Konforu/Standardı 8,2
  • Personel Performansı 8,4
  • Parasal Değeri 8,4
  • Yiyecek/Yemek 7,2
Kritere göre sırala

Tu N.
Vietnam
06 Haziran 2014
staff were not flexible
center , quiete , safe
bed

Jose I.
Filipinler
04 Haziran 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.

Thi L.
Vietnam
23 Mayıs 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter

Randhir P.
Hindistan
15 Mayıs 2014
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.

Stephen D.
İngiltere
05 Mayıs 2014
Great sharing life with the locals
Basic but more than comfortable room,excellent staff, great breakjfast
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!

victoria S.
İngiltere
20 Nisan 2014
excellent location, helpful and friendly staff
clean, central location, good value
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.

Danny P.
Malezya
16 Nisan 2014
A mere okay hotel
Friendly staff, near to Hoan Kiem lake, strategically located
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.

Grace B.
İngiltere
05 Nisan 2014
Excellent as always
size of room, location, staff
Stayed so many times before and always a pleasure. Nice little hotel and great staff

SANJAY L.
Hindistan
20 Şubat 2014
good value for money
staff, location price
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull

Ian D.
Avustralya
14 Şubat 2014
I really enjoyed my stay .
The staff are so friendly and can speak many languages , my room was very comfortable , and the bed so nice it was hard to leave, for the great breakfast
My stay was great ,I would recommend this hotel to my friends. The reception was fantastic ,they were very attentive and always had a smile. My bed was wonderful and hard to leave . The breakfast menu was great and I think they did a wonderful job considering it was New year and they were a very helpful and friendly staff . I would be proud for them to work at a hotel I owned. I will definitely stay there next time I'm in Hanoi.