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Çok İyi 7,9
772 değerlendirme karşılığında alınan puan

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Çok İyi



772 değerlendirme
  • Otel Koşulları/Temizlik 7,9
  • Tesis içerikleri 7,6
  • Konum 8,9
  • Oda Konforu/Standardı 8,2
  • Personel Performansı 8,0
  • Parasal Değeri 8,0
  • Yiyecek/Yemek 6,7
Onaylı değerlendirmeler

Singapur konumundan Felicia C. kişi
Gruplar
Aralık 2015 Tarihinde 2 gece kaldı
Costly Phone Bill
Comfort and Good Bed
I have a group of 22 people stayed in this hotel for 1 night, 1st time we stay at this hotel. Some of our luggage with donation items are places at lobby one corner which we don't need to bring up to our rooms for next day check out. The porters are being nice to help us to load up our luggage to the 2 vans. Few hours later I got a call from hotel said that we had taken other people luggage with us which we already half way on high way towards Sapa. Lucky was, the vehicle will return back to Hanoi city upon release us at Sapa and get the luggage returned back to hotel. The hotel staffs should not had mixed up our luggage and others by loading all up into the vehicle and that caused us not enough seats for all 22 of us. Cos the 6 luggage are big bulky and I incurred with high phone bill due to their numerous of call to my mobile. I did see there are other luggage laid around the lobby belong to some guests waiting to check in or temporary storage for their late departure. It would be good if the hotel use a net or marking on the luggage in case wrongly taken. Overall the stay is good, however due to their oversight on handling the luggage, I have to minus on the rating.
31 Aralık 2015 Olarak değerlendirildi

Singapur konumundan Felicia C. kişi
Gruplar
Aralık 2015 Tarihinde 2 gece kaldı
Old Quarter Area
Good, convenient and easy access
The location is good with shops, eatery, mini-mart around, right at Old Quarter area. There is lift access to every floor, no worry of carry big luggage. Breakfast with few choices provided, by buffet style.
31 Aralık 2015 Olarak değerlendirildi

Singapur konumundan Felicia C. kişi
Gruplar
Aralık 2015 Tarihinde bir gece kaldı
Good Location
Clean, Comfort, Nice
I was being upgraded to Royal View Room, room very spacious with living hall and balcony. Breakfast provided with few choices in buffet style. Location is right at Old Quarter area, a lot shops located around hotel area.
31 Aralık 2015 Olarak değerlendirildi

Malezya konumundan KAI L. kişi
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Kasım 2015 Tarihinde bir gece kaldı
satisfied
attentive staff,location,dining
Reception have a cute vietnamese girl when i check in.The hotel located at busy street and nearby hoan keam lake.The breakfast provided by hotel acceptable,i will stay back if i visit again.
15 Aralık 2015 Olarak değerlendirildi

Malezya konumundan Tan L. kişi
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Kasım 2015 Tarihinde bir gece kaldı
Good Location,Nice Hotel and Friendly Staffs
Good Location,Nice Hotel and Friendly Staffs
Good Location,Nice Hotel and Friendly Staffs.The room was clean,nice and balcony,i booked the deluxe room and was upgraded to junior suite one.the staffs always welcomed me with smile and help me with what i need.breakfast was good enough with the price i paid.will come back monthly.
30 Kasım 2015 Olarak değerlendirildi

Tayland konumundan WARIS C. kişi
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Mayıs 2015 Tarihinde bir gece kaldı
Close to shopping area and Hoan Kiem lake
Location, Room, Staffs
19 Ekim 2015 Olarak değerlendirildi

Avustralya konumundan Paul T. kişi
Çiftler
Ocak 2015 Tarihinde 7 gece kaldı
New hotel in the old city
Old city location, new hotel, service
We stayed at this near new hotel so that we could walk around the old city. The hotel was clean and functional. Everything worked, and we had no issues. We booked the front suite on the top floor which was quite comfortable. The only concern is the very low height of the balcony railing - typical in Viet Nam. Being 180cm in height, the railing was about level with my upper thigh, which was a bit disconcerting when on the top floor!
08 Ekim 2015 Olarak değerlendirildi

Filipinler konumundan Allan L. kişi
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Eylül 2015 Tarihinde 2 gece kaldı
So So
Value For Money, Good Location, Strong Internet Connection
Good Points: Value for money, good location, strong internet connection Bad Points: poor customer service; poor communication skills; poor food selection for breakfast buffet; below standard hotel cleanliness, sanitation and comfort; poor working etiquette (staffs working slippers while on duty);
30 Eylül 2015 Olarak değerlendirildi

Hong Kong konumundan WING L. kişi
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Eylül 2015 Tarihinde bir gece kaldı
Value for money
Value for money x 3
2stars suggested . Value for money. Be careful on the hotel name.
30 Eylül 2015 Olarak değerlendirildi

Singapur konumundan Andrew C. kişi
Gruplar
Eylül 2015 Tarihinde 2 gece kaldı
Can improve on the room standard to be consistant.
Location, price reasonable and staff helpful
Reasonably good
26 Eylül 2015 Olarak değerlendirildi