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3948 değerlendirme
  • Otel Koşulları/Temizlik 8,5
  • Tesis içerikleri 8,0
  • Konum 8,3
  • Oda Konforu/Standardı 8,3
  • Personel Performansı 8,4
  • Parasal Değeri 8,6
  • Yiyecek/Yemek 7,4

8 Yau S.
Malaysia
16 Mayıs 2012
Great place to stay definitely ...
Jacuzzi by the balcony , sunset view from balcony ... 2 min walk access to shopping area n dining places. 5 min walking distance to kata beach...
despite the hotel location is far from airport ( ave take 45min of driving) but overall experience in the hotel was great . the receptionist speak good english . the room is big and complete with anything we need . free minibar , as we having a deluxe room . the hotel allow late check out till 2pm , but only able to conform by the morning of our check out day . anyway, we still very appreciate. the breakfast was great too.. complete with cereal , salads bar, local food like fried rice , sausages and beacon also available. but too bad the waiter and waitress are abit not too friendly, maybe they don speak english ??

9 DONGWOOK K.
South Korea
17 Ekim 2012
Lovely hotel and comport
nice view at swimming pool
i stayed at see view but, it takes too long time to go up to my room. but all around was clean and staff was very kind. i'll visit this hotel again

8 Jia Y.
Malaysia
08 Eylül 2012
Everything so great and lovely
Pool access
This is amazing! Great view, great room, and great service. Evrything is so nice for this hotel, my friends and I was so satisfied with the room. My husband was so enjoy with the room facilities and I was so enjoy the pool with my friends.

8 Jasmine L.
Singapore
13 Mayıs 2012
Great location, clean and big rooms, good service
Locations, Rooms & Service
my friends and i had a very pleasant stay at the hotel. we booked 4 jacuzzi rooms, one of the rooms even had a free upgrade to a pool access room (direct access to a private infinity pool!). the rooms were clean and big - it comes with one queen size bed and 1 single bed in the jacuzzi room. however, some of the jacuzzis were not functioning properly. even though it was a steep walk up to the hotel, it was in a prime location surrounded with many restaurants and convienence stores. the hotel is about 5-10 minutes walk away from kata beach. front desk was polite and provided great service. they changed one of the rooms to a higher floor after we feedback. overall, great experience with sugar palm! will definitely visit again!

6 Raymond D.
Australia
26 Mayıs 2012
Good location
The location is very central to the busy end of Kata Beach
The first impression we got was a very unfriendly reception staff. This turned out to be the same throughout the resort and in particular, in the restaurant. the only smile we saw on the 5 days we were there was on the room maid. This is sad because the resort has a lot of potential, but until the staff can connect with the customers it isn't going to impress. The room was quite well set out although I was not impressed with the floors which are not tiled but are in "polshed concrete". Supposedly very modern but to me they were like a jail or warehouse.The pools are lovely (there are 11 around the resort). A vase of flowers in the room were very sad on arrival and even sadder on departure. There is very limitted storage space in the room. There about 50 channels on the TV but only about 5 in English and the Australian Channel did not work at all. All enquiries at reception were met with "it is raining". It wasn't most of the time but what the heck. The lift to our floor (there are a series of 3 to the upper floors) smelt like a dog's breakfast and had a terrible clanging alert payed very loudly when arriving at the floor required An English guy who had the misfortune to be in a room alongside the lift was complaining about it.

7 TIANG E.
Singapore
27 Mayıs 2012
Great For Value
Great Location, Modern Rooms
The hotel location is great but be prepared to a steep climb to your rooms. Tt was easy to get to the beach, street shops and restaurants, but quiet as it was tucked away enough, The hotel is built around a nice pools and gardens with each room having an overlooking verandah. Their rooms were clean and well maintained and had nice views. Rooms were very modern with concrete floors, walls, countertops. The bathrooms were up to standard and beds were comfortable. My room had a jacazzi located in the balcony which was a nice touch. The breakfast had good variety but the quality of the food was not good. It was convenient, but it would be better to eat breakfasr somewhere else.

8 Suat G.
Singapore
09 Mayıs 2012
Great stay with lovely pool
Rooms had excellent poolside access. Great view from the room. Excellent and professional services from the hotel staff as well.
It was a great stay overall, but beware of flying insects during the evening. If you're thinking of swimming during the day, do request for the staff to switch on the waterfall so that the flying insects could be swept away by the water.

9 Chin T.
Malaysia
11 Mayıs 2012
Nice room with wonderful pool
Like the room , like the pool, like the breakfast :)
I have stayed one night in a pool accessed room. The room's interior design are simple & classic. I like the color they used in the room, white, grey and little green. It make it so comfortable to stay. Love it.

7 daniel D.
United States of America
07 Mayıs 2012
5th visit
right by the beach, close to restaurants and bars
our 5th visit in 3 years to the hotel. although it still represents great value for money, the property doesn't seem to be kept up as well as it could be; stains on the walls, toilets don't work all the time, power outages, linens getting a bit threadbare, etc. the staff are super friendly and we love the location...quiet but close to a lot of the amenities.

7,3 Lee T.
Singapore
07 Mayıs 2012
Good location
Lots of restaurants nearby
Stayed there for 2 nights. Definitely understand why is it call Grand Hillside. Lots of restaurants nearby. It is near to the beach as well. The room service food is bad even for it's cheap pricing. The staff there are helpful but their understanding of english language is limited.