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Kusursuz 8,3
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Kusursuz



4001 değerlendirme
  • Otel Koşulları/Temizlik 8,5
  • Tesis içerikleri 8,0
  • Konum 8,3
  • Oda Konforu/Standardı 8,3
  • Personel Performansı 8,4
  • Parasal Değeri 8,6
  • Yiyecek/Yemek 7,4

Chantelle L.
Yeni Zelanda
20 Nisan 2014
Nice and relaxing
pool access room, close to beach, large room
This was my 5th stay at Sugar Palm. I am always happy here as the hotel is really affordable and great value for money

Betty P.
Yeni Zelanda
09 Nisan 2014
Nice Pool Access Room
Quiet area for relaxing, nice pool access room, clean room

Jeremy K.
Singapur
08 Nisan 2014
Comfortable as always
The location, the staff, and the cleanliness of the room
The is the 3rd time staying at Sugar Palm Grand Hillside. Again, very very comfortable and clean as always. Never have a problem with the hotel, the staff are very friendly and sincere. Even though we stayed at a higher floor and have to climb up the slope to our room, it was good exercise from all the food we had! They renovated the rooms, (different from the last time, I preferred the old room, much more rustic) the rooms look really clean now, spacious and comfortable. Will always stay here when I'm in Phuket. Best hotel at such an affordable price.

Melissa L.
Filipinler
03 Nisan 2014
Average hotel
Location, location, location
Okay, staff were friendly but a bit slow on action. They are also not flexible in terms. Location is good as it is close to the beach. You can also find food restos nearby the hotel.

Lee R.
Çin
02 Nisan 2014
Very nice and relaxing hotel in Kata
Nice sea view , the outdoor jacuzzi where you can watch sunset from it. Close to the beach. Helpful staff.

ngoc B.
Vietnam
23 Mart 2014
Not so great, electricity is a big issue
Location
The lift didnt work for 70% of the time we were there and they couldnt do much about it. Very slow repair progress and since it's a hill side hotel, imagine you will have to walk UP for many floors ( we stayed at the top, bravo) a few times everyday. And there's no substitute service to help the guests deal with the situation. Electricity even went out at night for a few hours and it was terribly hot, not so much wind. I would not recommend it to any friends unless you wanna try your luck with the electricity system and hotel service

Muhammad R.
Singapur
15 Mart 2014
new hillside hotel
great staff, great pool and it has mac tv in house
- I realised I booked a Jacuzzi deluxe but was given a pool side instead. - The hotel infrastructure is great, well designed but there is no lift access to 10th floor onwards. - Lift broke down through out my stay so that's bad. - Breakfast was limited but acceptable - Room service only up till 6pm - Mac tv is available for free - Internet was excellent - friendly staff - Pool Is great - Definitely a great place to have a romantic vacation if the lift is working of course :)

Pichayada K.
Tayland
15 Mart 2014
Poor service and non professional
Nice hotel but poor service
I have been here for the 2nd times and never return to this hotel again. Both room and pool are not clean. I still found some trash and dust from the previous guess. Air condition is hot and no action from hotel until i have complaint third times. TV cable is out of order also. Moreover, i found a pin on my bed!! I guess it came from the maid housekeeping. There's no professional service at all.

Jameshil T.
Filipinler
15 Mart 2014
nice
nice room, pool, relaxing place
hotel is nice. but our room is far from the lobby. nice pool and overlooking. beach are walking distance.

chenchen D.
Çin
12 Mart 2014
good hotel
good staff good location good swimming pool