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Otel bilgilerine dön

2015
Çok İyi 7,8
6226 değerlendirme karşılığında alınan puan

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Çok İyi



6226 değerlendirme
  • Otel Koşulları/Temizlik 7,7
  • Tesis içerikleri 7,7
  • Konum 9,0
  • Oda Konforu/Standardı 7,6
  • Personel Performansı 7,5
  • Parasal Değeri 7,7
  • Yiyecek/Yemek 7,5

Funda C.
Türkiye
22 Kasım 2010
güleryüzlülerdi,oda büyüklüğü de iyiydi.
otelin lokasyonu gayet iyi
check in sırasında deposit mahiyetinde kredi kartınızın tüm bilgilerini alıyorlar.Zaten ödemesi yapılmış bir oda olduğu için çok antipatik ve gereksiz.
Konaklama sırasında otelin bir bölümü yenileniyordu ve sabah erkenden gürültü başlıyordu.Tatil sezonu olduğu da gözönüne alındığında kabul edilemez bir durum.

Junting L.
Singapur
26 Temmuz 2016
Not sure
Surprised on 2nd visit. The room I was given, Soap dish, rain shower head was mouldy. Cup for tea is also stained after I rinse it and put tea bag and hot water in. I can see the stain.

Swapnil P.
Hindistan
26 Temmuz 2016
Nice to spend time in Phuket
Nice location, nice stay

Scott L.
Avustralya
25 Temmuz 2016
Poor staff
Really disappointed with the housekeeping staff, had to ring many times and they still didn't come to our room to fix some problems we had.

Supansa D.
Tayland
25 Temmuz 2016
bad service
staff never returns when we request some help. room very old not get what we paid for. big dissapointed

Johann D.
Amerika Birleşik Devletleri
24 Temmuz 2016
Great Place to Stay
Stayed at the Baan Laimai for 3 nights. Staff was great starting with reception. Room was excellent. We enjoyed the breakfast and use of the pool bar. Hotel is ideally located. Close to everything. We found the staff to be professional, courteous and responsive to our needs. The only negative comment concerns in room wifi, At times it wasn't working and when it did, it was extremely slow. Not that we needed much but I did need to check my work e-mail and found it frustrating I couldn't do it in a timely manner. But don't let the wif stop you from enjoying the Bann LaiMai. We will rebook for our next trip to Phuket. Again, great location, excellent and well cared for facilities and a great staff!!!

Husain R.
Bahreyn
23 Temmuz 2016
Location and staff
Great resort . Good staff good location

mary G.
Filipinler
23 Temmuz 2016
Front Desk
Location is good. Front desk staff have diff. attitude. Some are super nice. Others are not. Supervisor is not friendly. Always saying no to extra requests. No flexibility at all. Do not even try to please guests. But the rest of experience is good. - Mary

Eliza S.
Avustralya
22 Temmuz 2016
Ok hotel- worst guests!!
Baan laimai was a nice hotel however there was a lot of maintenance needed, especially for a 5 year old building. Our toilet backed up on the first night leaving our room smelling like sewerage. It was unbearable but we were unfortunately not offered a room change. The toilet was fixed after much confusion with the front desk and housekeeping staff but the smell lingered the length of our stay. The pool and gym were nice as well as all the lounges around the lobby. What really put a dampener on our stay was the number of rowdy guests staying at the hotel. My partner and I were woken every night by people screaming through the corridors and playing loud music often at 3am and 4am. Hotel staff did nothing to curb this behaviour and my partner had to knock on doors of other guests just to tell me them to shut up so we could get some rest. I understand it's not the hotels fault that there are some disrespectful people but it would have been nice if they handled the situation so we didn't have to. All in all, an ok hotel but probably wouldn't stay there again

Karrupiah M.
Malezya
21 Temmuz 2016
Best
Only thing to change is breakfast. Other than that all good