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Kusursuz
8,3
304 değerlendirme
Otel Koşulları/Temizlik
8,5
Tesis içerikleri
8,5
Konum
8,2
Oda Konforu/Standardı
8,5
Personel Performansı
8,4
Parasal Değeri
7,8
Yiyecek/Yemek
8,2

8,7 Eristiana T.
Indonesia
16 Ekim 2015
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

9,7 FERNAND S.
Indonesia
18 Ekim 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

10 Siim S.
Estonia
19 Aralık 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

8,7 Joanna C.
Singapore
06 Ağustos 2015
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

5,7 Budi G.
Indonesia
26 Haziran 2015
Hotel ok
Ok ok ok hotel

8 hakrok C.
South Korea
24 Haziran 2015
Little bit old but comfortable
Calm, clean, comfortable
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.

9 Lee Y.
Singapore
01 Haziran 2015
Best hotel in Surabaya
Nicely decorated hotel with comfortable furnishing and good amenities
I always enjoy my stay at Shangrila and I would reckon that it is the best hotel in Surabaya

8 Martin K.
Indonesia
14 Haziran 2015
Good hotel for business, nice room
Comfy hotel, great room, good aminities
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location

7,7 Alistair D.
Singapore
13 Nisan 2015
Great service
Service, location, F&B
Very good however the rooms could do with a refurbishment. The service and the food were both excellent and the bar is also very good. The rooms however let the hotel down and need some modernisation.

10 Winda F.
Indonesia
16 Nisan 2015
Amazing trip
Clean, service and food
Very nice and very nice hotel and the service, food and hotel are excellent