2015
Çok İyi 7,4
8351 değerlendirme karşılığında alınan puan

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Çok İyi



8351 değerlendirme
  • Temizlik 7,7
  • Tesis içerikleri 7,2
  • Konum 7,1
  • Oda Konforu/Standardı 7,5
  • Hizmet 7,5
  • Parasal karşılık 7,7
  • Yiyecek/Yemek 6,9
Kritere göre sırala

Malezya konumundan Cheng kişi
Büyük çocuklu aileler
Family Üç Kişilik
Eylül 2016 Tarihinde 5 gece kaldı
Can improve on hotel cleanliness and room facilities
There was a plastic bag below the desk at check-in and was not cleared until 2nd day after calling the front desk. Toiletries were for 2 at check-in for triple room and no refill although it was finished. Was a little disappointed when was informed about no small towel on the last day due to no stock.
24 Eylül 2016 Olarak değerlendirildi

Singapur konumundan HONG kişi
Çiftler
Superior
Eylül 2016 Tarihinde bir gece kaldı
Good location, well maintained hotel, poor service attitude.
Good location in Shatin, condition of hotel well maintained, however, poor service attitude, especially in the evenings.
24 Eylül 2016 Olarak değerlendirildi

Singapur konumundan May kişi
Küçük çocuklu aileler
Superior
Eylül 2016 Tarihinde 2 gece kaldı
Lousy wifi we ever had
Never tell us only free 2 devices for room wifi. Unable to reset even though we are not aware and requested for changes. Made me run to front desk just get to know the limitation. They can just tell me when I called to check, poor services !
24 Eylül 2016 Olarak değerlendirildi

Kanada konumundan overath kişi
Çiftler
Superior
Eylül 2016 Tarihinde 13 gece kaldı
good
good
24 Eylül 2016 Olarak değerlendirildi

Kanada konumundan Yin-Chu kişi
Küçük çocuklu aileler
Superior
Eylül 2016 Tarihinde 2 gece kaldı
They tried putting me in a lower grade room without telling me
We arrived late evening and was greeted in the usual long queue. The front desk clerk knew we were regulars because I already had my ID and credit card out to speed up check-in. With keycards in hand we proceeded to our room on the 15/F which indicated Executive Club floor in the lift. We thought we were being treated to an upgrade -- to our surprise it was certainly NOT the Superior room we booked. In fact, it was downgraded because the room was smaller, had hard tile floor, no sofa, small TV (hung from the ceiling), smaller closet and no tub. By this point I was quite upset, trying to call the front desk with no one answering. I then proceeded to their club lounge (on the same level). The clerk seemed unsurprised as she started typing on the system. She got us the Superior room we originally booked on another floor. Passed me new keycards with only a good night.
22 Eylül 2016 Olarak değerlendirildi

Tayvan konumundan Jia kişi
İş için seyahat edenler
Superior
Eylül 2016 Tarihinde 2 gece kaldı
Not bad
It takes a bit more time checking-in and checking-out.
20 Eylül 2016 Olarak değerlendirildi

Hong Kong konumundan Chan kişi
İş için seyahat edenler
Superior
Eylül 2016 Tarihinde 3 gece kaldı
Nice
Ok
19 Eylül 2016 Olarak değerlendirildi

Malezya konumundan Silvestre kişi
Küçük çocuklu aileler
Family Oda
Eylül 2016 Tarihinde 4 gece kaldı
Value for Money but not with young children and seniors
Just to show you our profile, we are two young adults, senior aged parents and one child in this trip. I can really say that the reason I chose this place is because I have claustrophobia - I don't like small spaces and even if I settle for one, it means I cannot afford a bigger space that time. Having said that, the big plus about this hotel for me is the space. Really big compared to majority of HK's hotels. And this place can be easily accessed from airport by bus. so it's easy to get out of this place. Super clean place as well and the facilities - although I feel it was already too old (I stayed at this place three years back) - and the decors were still there - well I dont really mind, looks old, but it doesnt smell bad. so ok ok lah! What I dont like is the long check in time, I understand that it is a big hotel, but cmon even checking me in took a really long time. like 10 mins per visitor. I think they need to update their booking system, it is so inefficient. The location of this place is not ideal as there will be a lot of walking going to the MTR station. And Sha tin is too far from the attractions of Hong Kong for families, although the hotel has some really good places to eat in. I have to agree.
19 Eylül 2016 Olarak değerlendirildi

Birleşik Arap Emirlikleri konumundan Brian kişi
Küçük çocuklu aileler
Family Oda
Eylül 2016 Tarihinde 4 gece kaldı
the location was awful had to get through many trains to get to the city centre or tourists sites.
The bathroom was awfully old with dirty towels. The room had cockroaches. The room service staff seemed rude. Would never reccomend this hotel
17 Eylül 2016 Olarak değerlendirildi

Hong Kong konumundan MAN kişi
İş için seyahat edenler
Superior
Eylül 2016 Tarihinde bir gece kaldı
NO
NO
13 Eylül 2016 Olarak değerlendirildi


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